We have stayed here several times for both business and leisure. All times there is an issue with the hotel. You book at one rate, they charge another. I am a Hilton Diamond member, staying in a Hilton Hotel most every week for several days each week. I can no longer stay at this Hampton Inn. When I checked in... more

Not a good Hampton. Several rooms (including ours - omninously Room 101!) lead off the lobby, so you can hear everyone coming and going throughout the night. Then you're woken at 5.30am by the TV in the eating area. Not good when you're on holiday really - and Sanat Cruz is mainly holiday makers and not business travellers. Rooms OK... more

My husband and I traveled to California in July to visit family. The hotel was very nice and so was the room. The front desk attendant could have been a little more engaging at check in. She seemed a little nervous or shy, however we were checked in quickly. We enjoyed the breakfast every morning. I would stay at this... more

Typical Hampton. Good clean room with a comfortable bed. We were surprised to find out that there was a free concert at the Boardwalk that night so we got to see The Tubes! Just 2 miles from the beach! more

We stayed two nights while visiting family. It was very comfortable, great staff, accommodating and friendly. The location for us was just perfect, but we were not looking for a beach scene or ocean view anyway. The staff seem to like working here - which says a lot and to us makes a stay particularly good. No grumpy people here! more

My wife and I stayed here one night and thought the rooms and service were great. Hampton Inn is positioning itself as one of the top hotel chains. The rooms are up to date with flat screen tvs and the beds are so comfortable! more

I had a hard time trying to determine where to stay in Santa Cruz.. Did not want musty, unclean hotel room. You will very happy with these rooms. About 10 minutes from the Boardwalk but worth it. There were three of us, all females, we felt very safe along with our vehicle. It is next to Denny's which is convenient... more

We traveled to Santa Cruz to spend Thanksgiving with our son who is going to school in Santa Cruz. The Hampton stay was so comfortable and easy. First and very important they have amazingly soft sheets, comfy beds and pillows. Not the scratchy sheets we have all experienced over the years at various hotels. The staff was very friendly and... more

Our stay at the Hampton Inn in Santa Cruz compared poorly to our many previous stays with the chain. I will grant you that the piece of property that this hotel sits on is somewhat smaller than the other Hampton's we've visited. The atrium lobby was nice and check-inn was fine. Our room was not a problem except for the... more