In April 2013 I attended a three day conference at Hotel Paradox. Our large group put the hotel at 90+% sold out. This made the dining room crowded for breakfast and lunch, but the service remained good expecially with the managers pitching in to help. The food was outstanding. The rooms are well-appointed, the staff was helpful and pleasant, the... More

My husband and I had a discount coupon and stayed here two nights for about $130/night. I wouldn't go back. It's nicely appointed but the owners seem to value fashionable decor and possibly "greenness" above guest comfort. Our main problem is that all the rooms open onto the community walkway, and the windows do not open. You must rely entirely... More

On the plus side: 1) The beds are wonderful and the rooms are squeaky clean. 2) The staff is very friendly and professional. 3) Free WiFi ...so much for the good points 4) Unfortunately, while the lobby, restaurant and conference center is in a brand new building, the hotel itself is an old Holiday Inn, probably built in the 70's.... More

Overall, I'd say this hotel has promise. The staff are eager, but unpolished. There were several glitches with our stay (first, a room next to an extremely loud elevator, then a hotel pool where no one greeted us, no deck chairs were available, etc.), but given the chance to correct them, they did. The waitstaff and front desk were overall... More

I stayed here with my sister for a weekend family event in the area. This hotel has beautiful, contemporary, unique touches. The registration desk is a huge trunk of a felled tree. The wall in the dining room have ceramic squirrels running up it. The rooms are comfortable and clean. Our room faced the pool on a upper floor (view,... More

My husband and I love this hotel so much that we've stayed here twice on our weekend trips, even though we live only one hour from Santa Cruz. It was probably a run down motel at one time that has been renovated into a beautiful, upscale hotel. Decor is charming... lots of rustic wood features used in a surprisingly modern... More

This hotel has a lot to offer young hip couples and families, and at the same time my elderly mom and disabled sister also had a wonderful stay. All of the staff were welcoming, friendly and could not have done more to accommodate our needs. The clean, nature base decor is very restful and calming. As a local with a... More

Central location, spotless, comfortable, charming, reasonably priced, nice restaurant, great pool area....felt safe and happy. Downside, thin walls and we had loud drunk people in the room next to us. Earplugs were an easy fix. Will recommend to my family and friends. The redwood decor is a nice touch too.

Brilliant location, close to the main strip which had loads of great restaurants and shops. The staff were super friendly and provided brilliant service. Went out of their way to make sure we had everything we needed, gave us bar and restaurant recommendations. Rooms were cosy and plush. The heated swimming pool, hot pool and surrounding pool area was heavenly.... More