The rooms are clean, hotel staff friendly. The hotel has college students living there on certain floors which did not pose a problem. The problem we had was the loud partying in the room next door, the walls are very thin, they were there to celebrate a birthday. The guests having the party kindly told us they were there for... more

I’ve stayed here twice in the last 18 months for business. It’s a good value but don’t expect a mint on your pillow. As some of the other review state, The University Inn and Conference Center servers a dorm as well as a hotel, so expect that level of comfort. It’s your basic retro décor will all rooms exiting to... more

We visit our family in Aptos about once a year for family a family get-together. Our kids love the BOARDWALK and my wife and I enjoy HIKING through the redwoods so we always stay in Santa Cruz instead of the hotels in the immediate Aptos area. This last year we decided to stay at that nice looking BIG hotel as... more

Finding reasonable accommodations in Santa Cruz at a decent price is tough. We usually stay in less than subpar rooms because we simply cannot afford to pay $150-200 everytime we head down for an overnight stay. The University Inn was decent accommodation at a very reasonable price. I was quite surprised that we were able to get a room here... more

Every place seemed to be full, thus we stayed here. The room was clean, the bed comfortable & quite. As for the service, decor & food I'd have to say it was just average. more

The furnishings in the room were 60's - 70's vintage, e.g. rusty chrome coat racks, holes in the linens, missing drain plug in the sink, pictures attached to the walls with large wood screws through the frame, mildew covered shower curtain. Definitely reminded me of college dorm room days. Thankfully I graduated from college and now realize the near dump... more

This hotel is pretty average. The rooms were clean and the beds were very comfortable but I wouldn't call the accommodations outstanding. I think that part of the hotel serves as a dorm for UC-Santa Cruz students and there were several of them in the dining area and in the lobby when we checked in. Despite the student presence, I... more

Note: I was 13 years old when I visited this hotel. My family was having a conference with a whole group of people here. Some of my friends came here with me. Getting here was a little problem because there was a road block, and we had to take a detour. But this was a long time ago, so I'm... more

This had to be the worst hotel experience I've ever had. We checked in kind of late but that doesnt make up for what we had to deal with. When we opened the door to our room I was in shock. The bed was unmade with dirty blankets on the floor. The bathroom had wet dirty towels on the floor.... more