We pulled into the hotel parking lot around 1AM, glad we had finally found somewhere that would let us pay cash without charging my credit card. This was the last leg of a two week road trip up and down HWY 101 from CA to WA and back again and our money was running short. Santa Cruz was great and... more

We made a last minute reservation. The room is nothing extraordinary, but it was a short walk to the Boardwalk. It was a nice enough room to stay in. Clean. Wireless internet. Breakfast was fine - the typical waffles, toast, muffins, cereal, coffe, juice. I would stay here again if I just needed a place to stay for the night.... more

We booked this room for the 4th of July weekend because it was close to the Boardwalk. Parking was atrocious - you park your car and then can't use it or you'll lose your spot. Front desk staff were unfriendly and almost seemed resentful that you were checking in. The room was filthy and several lightbulbs were missing. There was... more

I was terrified to stay here as the reviews were scary! I had two soccer teams that needed rooms and everyone wanted to stay near the beach. Not much was available, but the Comfort Inn was. Booked two groups of 9 rooms online and then called the hotel. They were AWESOME! They locked mine and the coaches rooms and allowed... more

This place is just gross, gross, gross! We had 3 people in my party, and we paid nearly $300 for a room that was very tight. It was supposedly called a suite. There was a room that had a small couch and a very tiny television in it as you walked in. As you walk into the next room, you... more

Not impressed with Santa Cruz, the Boardwalk or the hotel. If you are there to visit the Boardwalk the best thing is you are within walking distance. Parking at the hotel is limited and narrow, tight spots. The bottom line is all the hotels in that area are old and in need of major updates but given the short season... more

i had been there directly....i was there bye watching the NAME - COMFORT INN and reputation of comfort inn all over in US. it was the worst experience ever i have faced. Receptionist was so rude. There was nothing like room service. Parking slots is also worst. breakfast was also not much impressive. i am sorry that i have to... more

Stopped of during our travels at Santa Cruz having not been able to book in advance at a hostel due to being fully booked. This was the first hotel we came to and looked good so we booked. Got a double bed each and it was good value. Comfortable, clean, and well air con was working fine. Walked the pleasant... more

Booked directly from the hotel website and from the reviews on trip advisor. Arrived late after spending the day in San Francisco. Was greeted by a front office attendent who apprently lacked the ability to smile or evoke any degree attempting to be welcoming. She looked up my reservation, had me fill out the registration slip, took my CC and... more