I have stayed at this hotel four times, whenever I'm in SM on business. I love it. The staff is incredibly kind and helpful. The food is great. The pool is amazing (especially early in the morning or late at night). And of course, the location is wonderful. I have had business meetings in the lobby cafe a couple of... more

We stayed here with our son. The service was horrible. We had to wait a long time to check in, which I don't normally mind, but it was 1 in the morning and there was no line. The front desk person was talking on the phone and just took his time to get to us. The pool is nice, but... more

I'll start with the good. This is a beautiful hotel in a good location near the Santa Monica Pier, the beach, and the Third Street Promenade. The lobby and pool area is very nice. We didn't eat at the hotel so I can' t comment on that. However, we encountered some inexcusable problems. On the first day, we discovered that... more

When you first drive up you might be a little disappointed as it does look a little like a 1960's motel however ... once you step inside you see how different it is! The group have obviously spent a fortune on renovating the hotel and the public areas are really lovely. The staff could not be more helpful. The only... more

Location is great, yards from the beach, with great views of the Pacific Ocean. It also is a few blocks (5 minute walk) from the Santa Monica shopping area (3rd Street Promenade - where the shopping is good and there are also plenty of restaurants. The services was excellent. On arrival we asked to be upgraded to an ocean view... more

We found the service and entire staff here to be great all around. Paul at the front desk was more than super helpful about a room issue. Claude at the pool offered to re-smooth my smoothie when he saw that it had been sitting out for a a long time. An offer to RE-SMOOTH a smoothie... when does that ever... more

We didn't intend staying at Loews. We were in Santa Barbara for a wedding but unfortunately due to the fires there the wedding moved to Santa Monica and so we ended up at Loews. There is nothing wrong with the hotel. It is clean, functional, efficient but lacks any sort of charm and is expensive for what it provides. The... more

If LA is all about movies, this hotel screamed "Pretty Woman"...The room was mostly done in the 80's with about one retouch per decade (flat screen care of 00's, CD alarm clock and wall art care of the 90's, and pink granite countertops, copious use of tinted glass windows and grungy bathroom care of the 80's). When I travel to... more

This hotel is very close to the beach and the shopping area in Santa Monica. The amenities are fairly luxurious but I dont think this hotel is quite five star. I was initially given a room which I would not have been happy with, given the £235 which I paid for it. But as there was an unpleasant odour in... more