We asked to change rooms and were accommodated the next morning. I left my cell phone charger after checkout and returned the next day and it was at the front desk waiting for me. more

Hotel is ideally placed for going to the beach,close to the pier,good bars and shops close by. Hotel wasn't bad but breakfast in the morning was a bit disappointing,just toast,fruit juice,tea or coffee all self service! more

We stayed there for 3 days after a long trip from Chicago, staying in many good hotels on the way. Our previous 2 nights had been spent at the MGM Signature in Las Vegas. So when we arrived at Santa Monica we felt a bit uneasy as the hotel did not look so good on the outside. Once we got... more

All for $276.00 one night, two beds private balcony with ocean view, Santa Monica Beach. Unfortunately, this hotel is the equivalent to an over price Motel 6. Front desk management was not attentive and rude to needs of residence. Called management 3 times to fix TV remote and the third time remote was still not working. Was, greeted with thin... more

Okay, so I have to get this off my chest. I never write any reviews for hotels, to be honest, I could usually care less, but this time is different. To start off, we arrived late, around 10:30pm, the room we were given, 415, had a horrible rumble noise. Almost as though a giant A/C unit was sitting on top... more

Worst experience I have had at any hotel - I have stayed at hotels for 80.00 a night that beat this place . Total bait and switch on the price and the rooms were horrible. The continental breakfast is a joke consisting of packaged mini muffins that cost 50 cents or less at a vending machine . Manager scammed a... more

Just recently stayed at this hotel with my sister and friend. The best thing about this hotel is the location! We didn't have an ocean view room, but we didn't need it. This hotel was perfectly fine for us girls. The good things about this hotel were: -The staff were friendly and helpful if you had questions about the area.... more

This isn't a luxury hotel but was great for the three of us. Close to the pier, the shops - and a great restaurant next door (Ma'kai). Rooms are adequate but not luxurious, beds okay, room and bathroom clean; and our room (not overlooking the sea) was quiet at night. Parking is easy (underneath the hotel) and relatively cheap; free... more

This is a great location. It faces the Pacific (spring for the top floor ocean view room). It is across the street from the pier, backs up to the 3rd Street Promenade, is close to restaurants and bars (with happy hours). Everything in the room was clean and worked. The Internet was excellent (but not wireless in the room). We... more