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Holiday Inn Express Santa Rosa


Holiday Inn Express Santa Rosa
Hotel class 2 of 5
870 Hopper Ave, Santa Rosa, CA 95403
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Traveller Reviews

64% Recommend
3.5 of 5 stars 44 reviews
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By trip type
All (44)
[ Date ] [ Rating ]
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3 of 5 stars
N. Calif
15 Jun 2009 | Trip type: Friends getaway
0/1 found this review helpful

First, we were quoted one price over the phone then charged $40 more per night. As we did not have a print out of quoted fee we were stuck. Hostess was rude and overworked. We had to come down to lobby to get extra towels. No "do not disturb" sign available OR provided when requested. Perhaps biggest issue was building... more

Management response from
ToddtheWodd, General Manager

Our goal at the Holiday Inn Express in Santa Rosa, CA is to provide an exceptional experience for each and every guest. Apparently we fell short of that goal. We have contacted this particular guest to discuss the details of her complaints, and to clarify her issue with the rate. We explained to her that the rate she remembered was...

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5 of 5 stars
sacramento
8 May 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This was a great hotel to stay in. The staff was very knowledgeable and friendly. I found it very convenient that they had a refrigerator, microwave and even a hair dryer in the room. The cookies that they had in the lobby were so good and i loved the fact that they would put complementary waters in the refrigerator. I... more

Quite nice!
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4 of 5 stars
Sacramento CA
22 Aug 2008 | Trip type: Business, Solo travel

The front desk and custodial staff were very friendly. The room was clean, and the bed was comfy - even an assortment of pillows labeled "Firm" and "Soft"! Complimentary bottled water in the mini fridge. The balcony was so nice - locking sliding glass door felt very safe, and the courtyard was filled with trees and even a fountain! The... more

Total Dump.
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1 of 5 stars
Denver, CO
6 Aug 2008
0/1 found this review helpful

It is more a motel with parking lot access rooms than a hotel. Way over priced for the quality. Dirty and out-dated even though it looks like they remodeled the lobby. Doesn't compare to other HI Express hotels. Big disappointment. more

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4 of 5 stars
California
21 Jul 2008 | Trip type: Family

I gave this hotel an above average based mainly on value. The hotel is a little out dated in places and could be a little cleaner, however I expected this up front with a Holiday Inn Express. Me and my family stayed in one of their suites and it was a nice size room for the low price. A lot... more

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4 of 5 stars
8 Jul 2008 | Trip type: Couples

I am currently staying at this hotel and have found it to be quite nice. Rooms are clean and roomy. Bathrooms also clean. Internet is not wireless, but the wired version is free and works ok. Breakfast is really nice; I have stayed at numerous 5-star and even 6-star hotels (yes, they do have these; but it is more of... more

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5 of 5 stars
Arroyo Grande, California
30 May 2008 | Trip type: Couples

The more I travel the more I realize it is about expectation. Expect to stay in a lower priced, older motel updated and remodeled to a Holiday Inn Express and you'll be pleasantly surprised. First off, Spring and Summer weekends are very popular in CA Wine Country, This was one of the least expensive hotels in the area. The pool... more

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3 of 5 stars
Greensboro, Georgia
16 May 2008

This motel was clean and had several amenities like soft or hard pillows but it did not justify the high price for an average two queen bed room. The charge was 179.00 per night for a walk-in AAA rate. It was late and I was tired so I paid it. The breakfast was nothing but average. more

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5 of 5 stars
Santa Cruz, CA
5 May 2008

Hotels in Santa Rosa book quickly for weekends and we were calling all around trying to get 4 rooms for our group attending an event in Santa Rosa. We were trying our best to avoid what we thought would be low-end hotels. Time was fleeing and we felt we were going to have to go further down the road. With... more

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4 of 5 stars
San Diego
15 Apr 2008 | Trip type: Family
1/1 found this review helpful

The property was very well maintained. The Staff was very Friendly. The room was clean and roomy. It had a nice size desk and a relaxing balcony. The Microwave and refrigerator looked new. The Bathroom got pretty steamy after taking a shower. It was warm so we had to turn on the A/C. it worked well but is a bit... more

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Holiday Inn Express Santa Rosa Also Known As

Address: 870 Hopper Ave, Santa Rosa, CA 95403