My first wedding anniversary was fast approaching, and I called the hotel to make reservations directly, and Brian, the representative was extremely friendly and helpful. The hotel is centrally located in Sausalito, with quaint shops, restaurants, and many picture opportunities just a short walk away. We had a courtyard room and it was like a loft - a sitting area... more

My wife and I stayed in this hotel with not much expectations. We were just looking to get away from it all for a few days with a stay in SF too. The hotel was nice but big. It was hard to get to the rooms but thank god they have an elevator. Very weird layout. The room was very... more

My husband stayed at this hotel on our way down the coast from Canada. We were given the Rose Suite....and it was just fabulous! Each room in the historic side of the hotel is themed and decorated differently. It really felt like a home away from home. The bed nook was surrounded by windows giving you a feeling that you... more

Luckily I read the reviews here after the fact, as this hotel was picked out and paid for by friends who were hosting out of town guests for a birthday weekend. I don't know what I would have done if I'd read some of the other reviews that claim staff is rude, the rooms musty and without character. I found... more

When I arrived there on Valentines a lady named Nan at the front desk and she was very rude didn't look at me and my wife and acted like we were bothering her. I called down later to get a phone number and she sounded like I was bothering her once again. I do not understand why you would have... more

I had already booked my room at the Casa Madrona when I read the initial reviews on tripadvisor. Needless to say, I was a little concerned based on the comments others had made on here. However, I had a fantastic experience at the hotel. Yes there are 2 distinctly difference room types at the hotel. The first is the "historic"... more

We travel a lot to San Francisco for business and stopover on our way to the Hawaiian Islands once a year. I have wanted to stay in Sausalito for over 30 years, but always stay in other places, SFO, Carmel, Monterey, Healdsburg, etc. So a few years ago, we stopped over for 3 days and I kept begging my better... more

Like many people, I was impressed with the hotels presentation through their web site. Since I live in the area, I figured I'd stop by and check the place out before booking our honeymoon there. When I called to schedule a visit, I met an incredibly rude and edgy woman named Nan. When I requested to visit the rooms, she... more

Never go to Casa Madrona, First of all the website is very misleading, we thought we were going to be situated in one of their nicest rooms, a cottage. We first get into a trashy painted elevator, then get out and walk exactly 85 steep old stairs to get up to your [--]hole. We were given room 160...At first, we... more