This is the first time I've written a hotel review on TripAdvisor. After seeing the negative reviews, especially the last one, I decided to write. I am still at the hotel, with one more night of a five night stay. Myself and two co-workers have separate rooms, but have all enjoyed our stay very much. The staff, especially Erin at... more

Rude service, a major mistake on our credit card sheet (they charged us for another guest's stay!... and they never even apologized!). Also, the room's air conditioner was totally broken plunging us into 90 degree heat during the summer. Also, they claim they have room service but in reality they don't have any room service, they don't even have a... more

We stayed at this hotel for a friends wedding that was being held nearby. The bride booked a block of rooms where several of us stayed; thankfully she stayed in a beautiful suite so she had a wonderful wedding night! Upon checking in (the bride was with me) we were greeted by a less then friendly front desk staff. We... more

Stayed for 3 nights. The staff was very nice and gave us no problems when we checked in at 11pm. Our room was at the end of the hall next to the hallway door, but we never heard any noises or the other rooms. Be sure to watch out for the ridiculously hot & instantly hot water shower, and the... more

This hotel was wonderful! We stayed in a standard room and it was perfect. The pool was wonderful- it opened early and my kids and I had a great time swimming. The full breakfast was awesome- great friendly service. I would recommend to anyone and will go back. more

I had a very good experience staying at this hotel. I have stayed here a few other times before, but wasnt expecting to have such a warm welcome when i checked in at almost 3am on a tuesday morning. The front desk agent (Christine i believe) was working with her head down writing on some forms and when she heard... more

I thought this Best Western was a great value for the price. The beds are extremely comfortable, with new pillow-top mattresses. The room included a refrigerator, coffee maker, microwave, and iron. There is a room safe, however they aren't activated. I asked the front desk clerk why, and she said they got them from a Las Vegas hotel and they... more

This is a great place to stay in Simi Valley. It is 5 minutes from the Reagan Presidential Library. Our room was very comfortable - large and vaulted celing. Included in the very reasonable cost was free high speed internet, refrigerator and a full breakfast. Full breakfast is buffet and omelets made to order. Sharing the parking lot is The... more

Checked in after a long road trip at 4 PM. Staff extremely friendly and welcoming. We were offered our pick of rooms and took a second floor room overlooking the pool area. Room clean, quiet, spacious and had a vaulted ceiling, which added to the sense of spaciousness. Complimentary wine buffet in early evening -- set in lobby in front... more