Being a Hilton Honors member, and frequent Embassy Suites guest, and stayed at this property a number of times, it suffers from poor maintenance and management. We were stuck in a handicap room although we did not want or require one or reserve one. Bathroom door was falling off the hinges, carpet was dirty and worn. Hot water was so... More

Looks old (and is old), in need of a refurbushing.....Broken elevators....Bad smell in the room(musky)...Very updated bathroom. And breakfast only served at 7:30am on the week end while a lot of people have to leave early to catch a flight....We stayed twice...First night we arrived in San Fran (as it was late) and 1 week later as we had an... More

Stayed here 2 nights in April 2013 because of location close to SFO. Pros: Friendly Staff Conveinant to SFO (airport shuttle) Breakfast Cons: Outdated rooms Old furniture Complimentary Reception (not complimentary - beware of hidden charges to your room) Elevators not working and the two that were working were extremely slow Not good for business

Embassy suites never disappoint for budget travel. Having said that, I don't expect more than a clean, large room. This time I was surprised. I expected something near the airport to be tired and ugly. This is the nicest embassy suites I've ever been to! Beautiful lush courtyard with huge trees and gorgeous fish pond. The lobby felt more like... More

Free shuttle service to airport and back, to local meeting areas. Restaurants great, free breakfast. In-house gift shop with many items - esp. items one might have forgotten to bring! Staff very helpful.

The stay was very accommodating, the cleanliness of the rooms and service was outstanding. Very roomy and quiet. Would highly recommend to anyone here on business as well as leisure. The breakfast bar is EXCELLENT!!

I rarely write an hotel review on this site, but I felt that this Embassy Suites deserved a great review. I rarely stay at Embassy. I'm Hilton Honors Gold, and I find that Hampton Inn or Hiltons appeal more to my single, not a big fan of lots of kids, self. The Embassy seems to cater to large groups and... More

The hotel was fine, my room was clean and I found their front staff to be nice. I was also happy with their wi-fi (which I get for free with my Hilton Honors Sliver status), which is not always the case with Embassy Suites. The elevators were slow but they had signs addressing it...so I wasn't bothered by that as... More

While many Embassy Suites are getting old and a little tired, this facility is clean, friendly, refurbished, great breakfast, nice modern rooms. Elevators are slow (typical of embassy), but at least all 4 elevator areas were working. Front desk staff was very helpful and responsive, and they were fully staffed for immediate service. Clearly, the management at this facility is... More