If you follow the directions on the website and are unlucky enough to be in the left turn only lane when you come off the northbound freeway, you're toast. After trying to get back on track, I finally stopped and called the hotel. I read the names of the two intersecting streets I was looking at to the lady. She... More

The hotel was very clean and the staff was friendly. The best part is the robe they provide. More

This hotel is lovely, clean and comfortable. I love the comfy beds. The price was excellent and included a nice breakfast with a variety of hot and cold choices. We enjoyed our stay. More

Rooms are a bit dated but clean. Toilets are very loud, shower gets nice and hot. Most of the staff is friendly. Upon check in, we were greeted with probably the worst service I have ever received at a Hilton, but that young lady has not been at the front desk since. (We originally went to the Hilton Garden in... More

Booked a room during a snowstorm in Chicago on the chance I might make it to San Francisco that evening. Was told by Hilton that the 24 hour cancellation policy would be waived if I could not make it out due to weather. I did not make it out and was still charged a cancellation fee. The general manager B.J.... More

Came in for an interview, needed something quiet and clean. Clean, comfortable room in a relatively older hotel. Completely functional, not too fancy but quiet. Delicious breakfast included in the morning with good coffee and absolutely perfect (not greasy at all) omelettes! Service is incredible - front desk was courteous and helpful, cleaning staff were all friendly and smiling and... More

Basic Hampton Inn, good clean rooms as you expect from Hampton. No problems at front desk. This hotel in in the airport area and not much around it as expected. None of the restaurants that you think of being in San Francisco in this area. More

After staying at the Embassy Suites next door the day before and Thanksgiving Day without having access to heat in the room (see my December review) we cancelled our ES reservations for Dec 20-21 and booked with the Hampton. We reserved the king one bedroom suite, which is similar to the Embassy Suites layout...the living room has a sofa sleeper... More

We books adjoining rooms , ( must have due to caring for a disabled person ) we where told at check in , no rooms available , so we when to the Hilton garden inn next door and got adjoining rooms at a lower cost . The hamption said , they would not refund or two nights Because we didn't... More