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Best Western Grosvenor Airport Hotel


Best Western Grosvenor Airport Hotel
Hotel class 3 of 5
380 South Airport Blvd., South San Francisco, CA 94080-6704
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Traveller Reviews

79% Recommend
3.5 of 5 stars 148 reviews
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By trip type
All (148)
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4 of 5 stars
Tallahassee, Florida
7 Jul 2009 | Trip type: Family New

We stayed here both on our way out and back into the country. It is a short, free ride from the airport; there is a nice, complimentary breakfast; and there is free internet. The front desk staff was courteous, and the rooms were just fine for our family of 4. It was everything we could want while waiting to catch... more

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4 of 5 stars
Cambridge, UK
4 Jul 2009 | Trip type: Couples New

We stayed in this hotel for one night, as we needed to be close to the airport. A good hotel for this reason - free shuttle to and from the airport, food served until 10pm and a complementary breakfast. The shuttle does take about 15 minutes from the airport, as it seems to be the last on the list, but... more

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3 of 5 stars
Springdale, Arkansas
3 Jul 2009 | Trip type: Couples

The one plus this Best Western has going for it is that it is one of the closer hotels to SFO airport. That said, its in an area with almost nothing around it (food, etc) besides a couple other hotels, a IHOP and a Houlihans, and the property is very average. Needs a makeover. The beds are squeaky and our... more

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4 of 5 stars
Rolleston, New Zealand
16 Jun 2009 | Trip type: Couples

My husband and i stayed here for three nights and found that the hotel room could have been presented a little better. The window was dirty, the material on the two chairs were warn and we had the view of the highway by our window. I would recommend to ask for a room that faced away from the highway as... more

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1 of 5 stars
chicago
10 Jun 2009 | Trip type: Couples

We waited in line a long time to check in at 11:30 pm. We were told we had a non-smoking room and the label outside confirmed this. However, the room reeked of smoke. We complained by calling the desk the next morning but were told we had to talk to the manager. I called Hotels.com who we booked through and... more

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5 of 5 stars
Wyoming
23 May 2009 | Trip type: Business, Solo travel

I got a room at this hotel for $50 per night via Expedia, and so my expectations were not high. But I was pleasantly surprised to get a clean, quiet room with a good complimentary buffet breakfast! The staff was businesslike and professional, and they were obviously doing a land office business. The parking lot was so full that I... more

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4 of 5 stars
Seattle
31 Mar 2009 | Trip type: Couples
1/1 found this review helpful

This is a really good airport hotel and we were pleasantly surprised about it. It looks just ok from the outside, but the hotel itself is nice and clean. There are pros and cons: The plus points - it's a very good price, the location is superb minutes from the airport and easy to find, free parking, staff are friendly,... more

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2 of 5 stars
CT
8 Feb 2009 | Trip type: Business

I stayed here for one night prior to flying out of SFO early the next morning. I was coming in from Pleasanton so I did not want to make a 3AM drive over. So, for the convenience of being close to the airport with a shuttle available, that was good. I was able to take the first shuttle out at... more

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1 of 5 stars
philadelphia
19 Dec 2008 | Trip type: Business
1/1 found this review helpful

Dear Readers, This was probably one of the worst hotel experiences I have had in 10 years. Other than the water pressure in the shower there is simply nothing nice nor positive to say about this property. I stayed here because of airline error, thus I received a free night. Never ever never stay here EVEN if you receive a... more

Management response from
GeneralManager650, General Manager

Thank you for your reviews! They are very helpful and appreciated so we can continue to improve our hotel and our customer service. We are continuing to make improvements in our hotel in the public areas as well as the guest rooms. TripAdvisor is a true measurement of guest satisfaction and it is our goal to improve the positive comments...

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3 of 5 stars
Central CA
12 Oct 2008 | Trip type: Couples
1/1 found this review helpful

We booked the Best Western Grosvenor because it was convenient to the 49ers game we attended, had reasonable rates (including a $10 rebate), free parking, and free breakfast. The room was clean and adequate with a nice view of the ocean. The breakfast was good with hot food and a variety of other breakfast foods. Clientele was diverse and heard... more

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Best Western Grosvenor Airport Hotel Also Known As

Address: 380 South Airport Blvd., South San Francisco, CA 94080-6704