We stayed in this hotel for one night, as we needed to be close to the airport. A good hotel for this reason - free shuttle to and from the airport, food served until 10pm and a complementary breakfast. The shuttle does take about 15 minutes from the airport, as it seems to be the last on the list, but... more

The one plus this Best Western has going for it is that it is one of the closer hotels to SFO airport. That said, its in an area with almost nothing around it (food, etc) besides a couple other hotels, a IHOP and a Houlihans, and the property is very average. Needs a makeover. The beds are squeaky and our... more

My husband and i stayed here for three nights and found that the hotel room could have been presented a little better. The window was dirty, the material on the two chairs were warn and we had the view of the highway by our window. I would recommend to ask for a room that faced away from the highway as... more

We waited in line a long time to check in at 11:30 pm. We were told we had a non-smoking room and the label outside confirmed this. However, the room reeked of smoke. We complained by calling the desk the next morning but were told we had to talk to the manager. I called Hotels.com who we booked through and... more

I got a room at this hotel for $50 per night via Expedia, and so my expectations were not high. But I was pleasantly surprised to get a clean, quiet room with a good complimentary buffet breakfast! The staff was businesslike and professional, and they were obviously doing a land office business. The parking lot was so full that I... more

This is a really good airport hotel and we were pleasantly surprised about it. It looks just ok from the outside, but the hotel itself is nice and clean. There are pros and cons: The plus points - it's a very good price, the location is superb minutes from the airport and easy to find, free parking, staff are friendly,... more

I stayed here for one night prior to flying out of SFO early the next morning. I was coming in from Pleasanton so I did not want to make a 3AM drive over. So, for the convenience of being close to the airport with a shuttle available, that was good. I was able to take the first shuttle out at... more

Dear Readers, This was probably one of the worst hotel experiences I have had in 10 years. Other than the water pressure in the shower there is simply nothing nice nor positive to say about this property. I stayed here because of airline error, thus I received a free night. Never ever never stay here EVEN if you receive a... more

We booked the Best Western Grosvenor because it was convenient to the 49ers game we attended, had reasonable rates (including a $10 rebate), free parking, and free breakfast. The room was clean and adequate with a nice view of the ocean. The breakfast was good with hot food and a variety of other breakfast foods. Clientele was diverse and heard... more