Pay for what you get. The room smelled like smoke even if it was a non smoking room, the room is dark, the beds falling apart although they say the rooms are newly renovated. Ha! Staff is nice, but the general manager named AC just ruined it for us. We and colleagues staying for a month or two, found a... more

Used this hotel for our first & last nights of our 10 day stay in SF as it's close to SFO. If you're unfamiliar with the area (as we were), it was kind of tough to find at 11:00 at night. more

When we arrived the room had holes in the furniture & curtains. We turned down the sheets & there was a crusty white residue on the blanket. When we asked for a different blanket, the manager onsite got really rude with us & gave us one with large holes in it that looked like it came straight from the pile... more

I have stayed here many times in the last 4 years. Here's some advise: do not accept a room on the 4th floor. There are smoking rooms, and they smoke pot in there. The whole floor smells like it. The management doesn't care, say it's not their responsibility, and wouldn't change my room (the smell enters the other rooms). I... more

Our main reason for the trip was to watch a concert at Cow Palace, which was about less than 10 minutes from this hotel. Parking was free & not a problem as they have their own parking garage. Downtown SF is about a 15 minute drive. Its location was near a main road but noise was no issue. Check-in was... more

i got what i expected. i had to drive my mom out to san francisco for a doctors appointment and my toddler son was with us. my mom is handicap and i was impressed with how close the handicap parking is to the check in desk and the elevator. she didn't have to walk too far. the front desk people... more

I chose this hotel because we had to be at the airport by 5 am. The rooms are fine, but the location is not good. There are no restaurants anywhere and the neighborhood is scary. We heard fighting in the parking lot for part of the night. There are many other hotels near the airport, I would stay somewhere else.... more

My husband and I stayed at this hotel for one night so we could be close to the San Francisco airport for an early morning flight. The room was a generous size and included a small fridge and microwave. The room seemed pretty clean and everything was in reasonable condition. I thought the price was good considering the proximity to... more

This hotel is horrible! I booked a room for one night so that we, my 3 children and I, could catch our early morning flight more easily. When we arrived at the hotel I noticed there were no other people walking around in the hotel or in the areas in front of the hotel or streets in front, it was... more