Internet does not work in rooms, only in lobby. Called repeatedly re. internet, no solution, delayed my trip by three hours. Strong hot water in showers and clean room. Very thin sheets (cold even on a 50 degree night) and very thin walss (constant noise from airplanes directly over us until 1pm when the airport finally closes. More

I flew into San Francisco on a red eye and I just needed a place to sleep for a few hours. I knew the price I paid was really low so I had low expectations. If I could give a zero in all categories I would. First it was really confusing to find my room. Second, my non smoking room... More

This is a good location if you need to get some sleep before an early morning flight but there are so many other hotels nearby such as Holiday Inn Express that I'd suggest you go for one of those instead as this hotel is old, dated, and to be avoided. The check-in staff are okay but that's about as good... More

If you only need to get a few hours of sleep before you fly somewhere, then this might work for you. The room was outdated, the carpet was pulled up in spots, and the bed was rickety at best. They indicated they offer free WiFi, which never worked. They also indicated a free continental breakfast, which I never saw. They... More

when we checked in what was suppose to be a non-smoking room, had a strong smell what seemed to be a smoking room. we were moved to a different room and things got worse. the beds were stained and they didn't ever bother covering them with a decent fitted sheet. it had a loose sheet that kept on moving. the... More

My pregnant wife and I stayed one night on December 16th of 2011. We were in room 416. There's lots to complain about (including the long walk, in the dark, to our room which was located a couple blocks away from the main office, lighting that didn't work, the constant loud hum all night long from something behind our room...maybe... More

arrived 12-18-2011 myself, my wife and my two teenage boys. when we first called for directions the person who tried to give us directions was very difficult to understand so he passed us to a woman who also had a very strong accent and we could not understand them. when we arrived the man and woman at the counter acted... More

I was very disappointed with the overall service at this hotel. From the moment I arrived at the airport and waited for their shuttle van to the service at the front desk at check in. The whole experience was a sad one. More

Did not have those bad experiences like other guests. Choose it for the price ($49 per night), so did not expect anything spectacular. The hotel sign was not lit. The room was cold, Internet very slow, almost impossible to work More