Stayed here for 3 days - on the 2nd floor. Found the room dimly lit even with all the lights on. The canopy is an interesting touch. The TV reception is pretty bad. The wireless is slow but usable. The AC seems to only work when we were in the room so it was always v. stuffy @ 80F when... more

For a short visit, this hotel is more than adequate. No elevator, so definitely a room on the first floor is a plus, and better to be in a room that faces an interior courtyard, which is what I had. The room itself was spacious and spotless and in a quiet corner of the building. I appreciated the fact that... more

This place has perhaps the worst service I have run into in California. Along with a room that had a non-functioning toilet, the staff was rude and abnoxious. I checked into the Wild Palms for a night after a long international flight with my wife and young children. My children immediately crashed out and we found that the toilet did... more

I stayed for 4 nights on business. The room was very clean and the staff were very friendly and responsive. My first room smelled a bit mildewish but I was given a new room as soon as I reported the problem. They also gave excellent tips on restaurants and shopping. They go the extra miles to make sure that you... more

I stayed at the Wild Palms for four nights recently when taking a class in Santa Clara. I found the hotel to be an extremely pleasant, comfortable place to set down roots for a few days. The hotel is designed to have a fairly tropical feel - open, breezy lobby, pool with little bungalows around it in the middle, open... more

I will only return to this hotel if I am not able to make a booking elsewhere. It doesn't meet my requirements for a 3 star, comfortable, pleasing business-type property. The high marks from other guests seem quite at odds with my experience. The Good News... The price was right. Nice, interesting lobby. The room had plenty of space and... more

This is a great hotel. Location excellent. Grounds very nice landscaping. Excellent breakfast. Many lunch/dinner delivery options. Wendy's across the street. Staff extremely friendly and helpful. I booked on hotel website because of the best price guarantee. The rate was lower on Expedia and the hotel matched the Expedia rate and then gave an additional 10% discount. Beds are comfortable.... more

I had a short time to book a hotel for a business trip, as well as a moderate budget. I chose Wild Palms from Hotels.com because the price was excellent and the reviews were good. A partner stayed at a slightly less expensive hotel (by $20) and had to check out the next morning because it was so awful. I've... more

The rooms were small, very clean and quiet. Loved the decor - hate the lack of charm that greets you in hotel chains -so we loved this. The beds were very comfortable and the staff was extremely friendly and decent. We stayed on the first floor in the portion of the hotel off of the parking lot, so we didn't... more