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Diamond Mountain Casino and Hotel

900 Skyline Drive, Susanville, CA 96130
Hotel amenities
Diamond Mountain Casino and Hotel
Ranked #5 of 9 hotels in Susanville
GreenLeadersSilver level
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41 reviews from our community

    Trip type
Traveller rating
    19
    14
    7
    1
    0
Date Rating
Northern California
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 8 March 2013

The hotel was very accommodating with our changing work schedule. The rooms were nicely appointed with refrig, mircowave, flat screen, and Keurig. The bed was too soft and lumpy as were the pillows; however, others in my group found the beds to be comfortable. The gym was VERY small and stuffy. I did not eat at the hotel due to... More

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
11 March 2013

Dear Traveler, Thank you for your comments. We do enforce a zero tolerance policy and inform our guests of the same. One must remember that we are NOT technically in California, Federal laws apply here and many guests from California don't realize that fact. Gary More

Poulsbo, Washington
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 February 2013

I've stopped at this hotel many times on business trips. Very friendly staff, clean rooms and comfortable beds are just a few assets. Great getaway for a few days of leisure and if gambling is your kind of fun, they have it.

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
15 February 2013

Dear Les, Thank you very much for your kind review. I'll post this for our staff. We also are very close to Lassen Volcanic Park and the Biz Johnson Trail. Gary More

2 reviews
5 of 5 stars Reviewed 7 January 2013 via mobile

I have stayed here a few times and every time has been wonderful. The beds are so comfortable, I haven't found any other hotel that compares to the beds here. The rooms are always very clean and you have everything you need in your room. My kids love the pool they have a blast when they are here. For the... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
8 January 2013

Alison, Thank you so much. I will post your review for the entire staff. Its always nice to hear that the efforts of the staff are paying off. Gary More

Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 December 2012

I was heading to Reno by way of Susanville Ca. Big storm and icy roads, myself and three other friends decided to play it safe and spend the night. One of my friends suggested the above because she had gone to there dance club. The room was nice and clean comfortable. A suggestion I would have is that they put... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
24 December 2012

Dear Carol, Thank you for staying with us. We always appreciate learning where we can improve. Gary More

Whistler
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 12 November 2012

Yes it is true that this is probably the best hotel in Susanville but that is not saying much. First off it is difficult to find. The hotel was probably once quite nice but starting to get cluttered, tired and junky. The lobby has huge signs advertising the $10 shop that sells jewelry, watches, etc., Nail Saloon, etc. Furniture in... More

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
14 November 2012

Dear Margi, Thank you very much for your information. We always appreciate knowing where we can improve. Gary More

Oregon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 October 2012

This is a nice small hotel. It's a bit out of the way, in the mountains just a few miles out of Susanville. Nice view, quiet. The bed was incredibly comfortable... I didn't want to get up for a change! Only problem I had was the Keurig coffee maker doesn't work... but I'm sure they'll take care of that when... More

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See 2 more reviews by crangrammy for Susanville
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
9 October 2012

Dear crangrammy, Thank you very much. I apologize for the signage, we have very strict city regulations. I will personally look into the website problem. Gary More

Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 September 2012 via mobile

A wonderful hotel attached to a bizarre casino. The rooms are very comfortable, clean and upgraded. Smoke isn't a problem. As a former, reforming smoker (15 days), the smoke in the casino didn't bother me. The casino is penny slots and has machines which spin a win....but we can't figure them out. Stay here. Clean, fun and different.

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
22 September 2012

Maggie, Thank you very much. Please keep up the good work quitting smoking. I am but 2 1/2 years clean myself. Gary More

Central Valley CA
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 26 August 2012

Hubby and I spent one night in the business executive suite at this hotel. We were very impressed! The room was clean and nicely kept. The bed was comfy and the shower was great! I am SO tired of people going to a casino and expecting not to smell smoke, then griping about it when they do smell smoke. I... More

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
27 August 2012

MrsLive4Ever, We are so glad you noticed our filters. Our maintenance team has worked very hard to find a mix of fresh air and the proper filtering devices while saving energy costs. Thank you very much, Gary More

Orange County
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 August 2012

Just returned from one-night stay with family members. We loved this hotel. It is very clean, nice and comfortable. The rooms are spacious and well-appointed. The amenities are great - business center, indoor pool, gym, salon. The casino is small, but there is a separate room for non-smokers. The restaurant is reasonably priced, has good food and the staff is... More

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See 2 more reviews by Lv2travel95 for Susanville
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
9 August 2012

lv2travel, thank you very much. I will post this for all staff to read. They always appreciate being noticed. Gary More

North Carolina
Top Contributor
87 reviews 87 reviews
72 hotel reviews
Reviews in 53 cities Reviews in 53 cities
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 21 July 2012 via mobile

We spent the day at Mount Lassen and reserved a room at this casino. We were greeted at the front of the building by two large wooden Indian carvings, a nice touch. Check-in was quick and friendly. The lobby was interesting. We went up to the room on the single elevator, which was quick in arriving. Upon reaching our fourth... More

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review
23 July 2012

Karoleigh, Thank you very much. We always appreciate knowing how our guests feel about us. Please return soon. Gary More

BEST WESTERN PLUS Trailside Inn
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Additional Information about Diamond Mountain Casino and Hotel

Also Known As:
Diamond Mountain Hotel Susanville
Diamond Mountain Hotel
Address: 900 Skyline Drive, Susanville, CA 96130
Region: United States > California > Susanville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Susanville
Price Range: ££
Official Description (provided by the hotel):
The 3 Diamond hotel includes 70 Lodge-style Rooms, Coffee Bar, Non-smoking Gaming Area, Conference Room, Business Center, Small Amenities Shop, Indoor Pool and Spa right around the corner from the Workout Center. ... more   less 
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Diamond Mountain Casino and Hotel
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