Clerk stayed on phone for 14 minutes with a guest arguing about a direct bill issue before she even acknowledged us. Basic check-in for two rooms(pre-paid) took another 20 minutes. Both rooms were smoking even though we had requested non. Went to my room and discovered that room had not been serviced from prior guest. Sice it was after 6PM... more

we had to move in vacaville from Orange County, LA. my husband and I stayed for about two weeks. we had our small german schnauzer and she was very welcome. thanks extended stay america, not everyone is pet friendly. It was a blessing to have extended stay america to provide us a roof over our heads. we couldn't get an... more

Our room had a dirty t-shirt in the corner behind the chair and beer bottle caps under the bed from prior guests. When we informed the hotel, the desk clerk just brushed us off. The hotel smells like cigarette smoke, even in the non-smoking rooms. There is a terrible problem with ants. I will never stay at one of these... more

I stayed here two nights and the experience was horrible! The bed was the most uncomfortable bed I've ever had the misfortune of laying on. Both nights I was there, it gave me the worst back pain, and I ended up having to sleep on the floor. The front lobby is locked after 11pm so you are forced to take... more

This is a great, basic place for people who want to save money by making their own meals while away from home for an extended period (as their name implies). I got this room through a bid on Priceline, so it wasn't my choice of motels. On the plus side, the entire staff was very friendly and helpful, the room... more