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Holiday Inn Express Walnut Creek

3.0 of 5
2730 North Main Street, Walnut Creek, CA 94597
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Holiday Inn Express Walnut Creek
Ranked #1 of 7 hotels in Walnut Creek
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225 reviews from our community

    Trip type
Traveller rating
    107
    75
    32
    7
    4
Date Rating
walnut creek
1 review
5 of 5 stars Reviewed 13 May 2013

As a result of having some renovations completed in our apartment complex, our property management company placed us in the Holiday Inn Express in WC for 1 week. I have an elderly parent and being single myself, we were in no way interested in getting involved in going out-and-about since we already live here; we were more interested in resting... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
18 May 2013

Dear Holiday Inn Express Walnut Creek Guest: Thank you for taking the time to recognize our hotel and staff members in your review. I am very pleased that the entire staff was so helpful. We hope you will visit us again soon at your next trip to the area. More

Athens, Georgia
1 review
5 of 5 stars Reviewed 13 May 2013

We come to this hotel annually for about a week. Location for us is excellent and the staff is always most helpful. Luis Valdivia is always most helpful and friendly. On our last trip Jairo Cisneros was particularly helpful during our entire stay. He insured that we received the room we wanted (a newly renovated room) and took a special... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
18 May 2013

Dear Holiday Inn Express Walnut Creek Guest, Thank you for sharing your review. We are so happy to have you back! To hear that you had a great time during your stay with us is a delight, and is so encouraging! We work tirelessly to provide comfortable accomodations and outstanding service to all of our guests, and we're certainly glad... More

San Francsico
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 9 May 2013

I chose the hotel based on Trip Advisor reviews and am sorry that I did. In fact, the hotel's own website would not allow publication of my review, as it was factual but negative. This was my experience over 4 days. The facade and lobby has been remodeled and was comfortable; however the rooms were musty smelling, old and worn.... More

Was this review helpful? Yes 1
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
13 May 2013

Thank you so much for taking the time to review our hotel. We understand the challenges you could face while traveling and we understand the expectations that must be must in order to provide the service you have come to expect. Please accept our apologies for having to deal with a room with a musty smell. We are sorry that... More

Usa, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 9 May 2013

We chose this hotel because of reviews on this site, but we were totally disappointed. Our room was dingy, mildew-smelling, and worn out looking. The toilet needed to be fixed on our first day. The mattress was lumpy, tired, and uncomfortable. The sheet had a hole in it, which pretty much personified the state of the entire room. They seem... More

Was this review helpful? Yes 1
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
14 May 2013

Dear Holiday Inn Express Walnut Creek Guest; Thank you for taking the time to provide us with your honest feedback. Our team truly values guest opinions and we use these to enhance the guest experience. We are sorry to hear that your experience was unsatisfactory. More

Yakima
Top Contributor
70 reviews 70 reviews
58 hotel reviews
Reviews in 51 cities Reviews in 51 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 9 May 2013

I typically stay at another property when in this area but it was sold out and they booked me at this Holiday Inn. It was a busy week and I got the last room and it was at a higher rate ... I understand supply and demand though. The lobby, pool area and breakfast all feel modern and nice. There... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
14 May 2013

Dear Holiday Inn Express Walnut Creek Guest; Thank you for taking the time to inform us of your stay. We are very pleased to hear that our hotel met your expectations and we look forward to your next visit to the Walnut Creek Area! More

Camarillo, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

Dear Friends, I was pleasantly surprised by the level of excellence at this facility last month. We had a family event, coming from various parts of the U.S. The front desk staff was warm and responsive, particularly Jairo Cisneros. The room was very clean and the housekeeping staff friendly and accommodating. When we asked for more bedding they brought the... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
14 May 2013

Dear Holiday Inn Express Walnut Creek Guest; Thank you for such a wonderful review. We are so pleased to hear that you enjoyed your stay and appreciated the staff efforts. We will be sure to inform the staff immediately, especially Jairo. More

Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 7 May 2013

In many ways, the hotel is just a good version of your standard Holiday Inn. It is clean, has a nice pool in a lovely shaded area and the service is pleasant. But the best part is what you get for $99.00. This includes free wifi of good quality, free parking in a garage, a newspaper, a real breakfast--I liked... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
14 May 2013

Dear Holiday Inn Express Walnut Creek Guest, We are so pleased to hear that you had an enjoyable stay with us, and found our staff to be helpful. We always strive to anticipate our guests' needs,. Additionally, we are happy to hear that you were able to start your day off with our fabulous breakfast! Like you, many of our... More

South Fork, Colorado
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 30 April 2013

All was good at this hotel. An older hotel remodeled nicely, in a contemporary fashion. All the standard amenities expected from this franchise. The location was great in that it is near the middle of Walnut Creek and close to most Walnut Creek business centers. Parking available and a friendly local sports bar across the street. My room there was... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
2 May 2013

Dear Holiday Inn Express Walnut Creek; Thank you for taking the time to provide our hotel with a positive review. We appreciate that gesture. I would recommend to purchase a room facing the courtyard area for your next visit. There is usually less freeway noise in those rooms. We really appreciate your business and we hope to see you soon. More

Concord, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 23 April 2013

There was nothing special about this hotel. It was clean, quiet. I had a king bed. The fitted sheet was not fitted well. Once I got into bed the sheet would break away from corner. I would try to tuck it in, but it was useless. By the time I woke in the morning all four corners of the sheet... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
24 April 2013

Dear Holiday Inn Express Walnut Creek Guest; We are sorry your experience was not very satisfactory. we will share your comments with the entire staff for resolution,Thank you so much for your feedback. We take all comments seriously positive or negative for our growth and development and to build relationships with our guests. Hopefully we will see you back at... More

Benson, Arizona
1 review
4 of 5 stars Reviewed 22 April 2013

The hotel was clean and well maintained. The staff was friendly and helpful. The complimentary breakfast was very good with many options (bacon/sausage,eggs, gravy,pancakes, cereal, yogurt, etc.); it was available for 2 1/2 hours each morning. Location is on a main street and adjacent to the freeway, but noise was no issue. There is plenty of on-site parking. It is... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review
24 April 2013

Dear Holiday Inn Express Walnut Creek Guest; Thank you for your sharing your experience with the travel community. We really appreciate it. Any Rooms facing the courtyard include a fridge and a microwave.This year we will be adding more features to the rooms not facing the courtyard including new fridges and microwaves. Thank you again and we hope to see... More

Hilton Concord
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Concord, CA
4 of 5 stars 178 Reviews
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Additional Information about Holiday Inn Express Walnut Creek

Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Express Walnut Creek Hotel
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn
Address: 2730 North Main Street, Walnut Creek, CA 94597
Phone Number:
Region: United States > California > Walnut Creek
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Walnut Creek
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Come see what's new after our multi-million dollar renovation, completed in October 2008! Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The multi million dollar renovation highlights a Californian porte-cochere, new lobby, new breakfast bar & new guest rooms. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 
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Holiday Inn Express Walnut Creek
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