We paid over $135 for a hotel (from http://www.hotels_and-discounts.com which is a part of Hotels.com and Expedia) that was rundown, dirty, shared a small, crowded parking lot with a cafe/bar (had to park in the street most the time and walk past people in the parking lot) The room (102) had no closet, towel rack was broken,4 electrical outlets would... more
Management response from
valleyinn, Business Owner
Before coming to our motel, they were already upset because of their flight delays. We had allotted them a room on second floor [Room 214], which we normally allot to Expedia guests. They choose room on bottom floor [Room 102] as they wanted to empty their stuff from the car . On next day, they requested to change the room....