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Mondrian Hotel Los Angeles


Mondrian Hotel Los Angeles
Hotel class 4 of 5
8440 Sunset Boulevard, West Hollywood, CA 90069
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Traveller Reviews

52% Recommend
3.5 of 5 stars 172 reviews
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By trip type
All (172)
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2 of 5 stars
essex
1 Jul 2009 | Trip type: Couples

We had already had a great time in SanFran and L.V hotels so was hoping that this too would finish a perfect holiday but we were disappointed. It was noisey by the pool we were never able to get a sun bed as the hotel is mobbed by the locals at the weekend. The place to be seen yes but... more

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2 of 5 stars
Chicago
28 Jun 2009 | Trip type: Business

I've stayed at this particular Mondrian about six years ago and had an amazing time. However, I was really disappointed that upon check-in, I was told I wasn't on the group list (I was traveling with colleagues for a meeting held in the Mondrian) and that it wouldn't be a problem getting me a room. Well, of course not! I... more

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5 of 5 stars
london
17 Jun 2009 | Trip type: Couples

We stayed at the Mondrian at the end of May for our wedding Anniversary. The reason we chose this hotel was that it was part of the Morgans Hotel Group and, having stayed with them a few times, we knew the experiences and customer service would be of the very highest standard. On arrival, check in was quick and professional.... more

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4 of 5 stars
Edinburgh
8 Jun 2009 | Trip type: Couples

Stayed here for 3 days at the end of a business trip. Hotel is stunning in terms of design but maybe a little over designed...the rooms are lovely though and bed very comfy. The staff are nice enough, its the clientele for me that let the stay down. Most of the guests belong on the set of 90210 if you... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for your feedback! I am so happy to hear you enjoyed our new room renovation and new design. It is very exciting when a fist time guest as yourself appreciates the new look and we appreciate you taking the time to share your experience with us. I am very sorry about any inconvenience you experienced in...

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2 of 5 stars
Michigan
2 Jun 2009 | Trip type: Business

I'm staying at this hotel now, literally, I'm actually using the internet from my room, which I would've been overcharged with had I not brought my Sprint Wireless card with me. This hotel is gorgeous, but WAY too overpriced. This is my first time in Cali, and I plan on coming back every year for the E3 EXPO (definitely NOT... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for your feedback. I am sorry to hear you did not enjoy your stay with us. My sincere apologies for any inconvenience for the extra charge of valet, and for any noise you experience during your stay. I hope that you will afford us the opportunity to redeem ourselves. Please feel free to contact me at...

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2 of 5 stars
New York
30 May 2009 | Trip type: Business

I recently spent three nights at the Mondrian with a work colleague. I had a great experience at the London Hotel for pleasure a few weeks earlier, but my company requires that we stay at the Mondrian for trips to Los Angeles; I hope to change that travel policy asap. Check-in was smooth but things fell apart swiftly thereafter. I... more

Management response from
TarynGEM, Guest Experience Manager

It looks like we made an impression…but it wasn’t the right one! How can we make this up to you? I do apologize for any inconvenience for the loud noise, during your stay. In the future I would be happy to assist you in a future stay and place your room away from Skybar. Many of our business travelers are...

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4 of 5 stars
Oxfordshire, UK
13 May 2009 | Trip type: Couples

We stayed here in the last week of April. Upon arrival we were upgraded into a stunning room with spectacular views. We overlooked the swimming pool too which was great for people watching during the day - and there is plenty of that to be done here! The hotel is hip, the room was extremely modern but also very comfortable... more

Management response from
TarynGEM, Guest Experience Manager

We are so pleased you enjoyed your stay with us! Please feel free to contact me in the future as I would love to assist creating that same experience every time you stay if not better!

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5 of 5 stars
Fort Lauderdale, FL
13 May 2009 | Trip type: Friends getaway

This is definitely THE PLACE to stay if you're looking for a hip, fun and super-sexy experience in LA. We stayed for 2 nights in Deluxe Studio - one of the most exquisitely designed rooms with a funky-designed mirror/TV that reminded us of Alice in Wonderland. The bed was super comfortable w/luxurious sheets. Loved the Korres bathroom amenities from Greece.... more

Management response from
TarynGEM, Guest Experience Manager

We are extremely pleased to hear you enjoyed your stay and thank you so much for your valuable feedback. It is our job to ensure you have the best time while you’re with us and I would love it if you would afford us an opportunity again to do so. Please feel free to contact me in the future to...

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1 of 5 stars
Paris, France
26 Apr 2009 | Trip type: Couples
1/1 found this review helpful

Do yourself a favor and head to the nearby London Hotel, a newer, nicer, more hip and also more "affordable" alternative. After staying for a week at the London, we felt like trying the competition and soon wished we hadn't. The Mondrian is your typical bad value for money so-called design hotel. Staff is quite unprofessional given they charge upwards... more

Management response from
TarynGEM, Guest Experience Manager

I am very sorry to hear you did not enjoy your time at the hotel and its many amenities, As SKYBAR continues to be one of Hollywood’s best nightspots and Asia De Cuba restaurant still serves up some of the best cuisine around. We are also happy to introduce our new destination bar/lounge, ADCB. Asia De Cuba Bar is located...

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3 of 5 stars
Vancouver
24 Apr 2009 | Trip type: Friends getaway

A friend and I just stayed at the Mondrian for five nights on vacation. It's a lovely hotel, very well decorated, but it shows it's age. The elevators are very slow, and the water pressure in the shower is terrible. The service was a little inconsistent ... one day the housekeepers did a fabulous job, even organizing my makeup and... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for taking the time to share your experience and feedback with us and I am so pleased to hear you enjoyed our new renovated rooms. It is however extremely disconcerting to me that a valued guest such as yourself did not experience the height of relaxation and elegance during your stay. We pride ourselves on outstanding...

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Mondrian Hotel Los Angeles Address

8440 Sunset Boulevard, West Hollywood, CA 90069
West Hollywood hotels Mondrian Hotel Los Angeles
3.5/5.0
172