With a hip bustling pool and a fun restaurant Asia Dr Cuba this hotel was a fun stay with couple other friends. Service could be better but then again you wouldnt stay here if that's what you are looking for.

Good location, very nice design, cool pool with the famous SkyBar with great mood and cocktails, and the Asia de Cuvba restaurant. However, the room was small. Valet service was available in 20 minutes.

This hotel has so much potential....the location is central, great pool, love the Sky Br (although not much of a scene), amazing Asia de Cuba restaurant, amazingly spacious/ bright rooms...however their customer service doesn't much all the positive things I mentioned above when it comes down to the hotel. I'd hate to point fingers at departments and mention what went... More

From the moment we got there, the staff were helpful friendly and welcoming. Just what you need after a 10 hour flight. The room was clean and tidy with good information of what was going on in the hotel and amenities. What I found particularly good was the concierge service. Not only were they willing to help, they had the... More

I stayed at the Mondrian in West Hollywood in March while visiting my son. I picked this hotel for it's proximity to his apartment. The check-in process was easy, but the front desk personnel were not as friendly as they could have been and instead of showing me to the elevator and explaining how the room key was required to... More

This is a nice hotel but the disorganization of the front desk does not set a good tone for your stay. If this component could be worked out it would be a better experience. I did get a good price on the hotel ($300 or so) which made it more tolerable. This is however a good hotel. The bed is... More

Great customer service! This was our first stop of our honeymoon and the perfect start to our American trip. Our designated room wasn't ready yet as we were early, but we were quickly upgraded to a junior suite overlooking the pool so we didn't have to wait around. Super trendy decor, amazing comfy day bed and perfect outlook. We dined... More

Our Check-in: I sent an email the morning of, asking for a quiet room & to let the hotel know our late arrival. When we arrived (@about 10:15PM) the first thing we heard from our reservation agent was "I'm just about to leave for the day & all these people show up in my line:(" Wow, what a first impression... More

The Mondrian was a really excellent stay for us Jennifer who runs the pool/sky bar really connects with guests and gets people. She helped us out with an ID issue. Michael who is head of security also helped us out he is a very kind man. Danielle who found me some Pom poms great concierge thank you. Room rates for... More