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Mondrian Los Angeles


Hotel class 4.0 of 5
8440 Sunset Boulevard, West Hollywood, CA 90069
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Reviews you can trust

58% Recommend
4.0 of 5 stars 216 reviews
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By trip type
All (216)
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1 of 5 stars
LondonAbracadabra   1 contribution
London
4 Feb 2010 | Trip type: Friends getaway New

Having stayed at some of the worlds top luxurious hotels as well as boutique hotels and so called "hip hotels", I was well aware of what to expect from The Mondrian. What I did not expect was to suffer a theft of an item which I left in my room. From the outset at check in, I found the staff... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for your feedback. We are deeply sorry for giving to you the perception that we did not empathize with your issue. We were fully aware of the lost and found item, that was not located, however were unaware of any theft. Please feel free to contact either myself, Taryn Wolfe or Rich Oken (Hotel Manager) to...

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4 of 5 stars
jrock28   1 contribution
london
2 Feb 2010 | Trip type: Couples New

It was our first trip to los angeles, so didnt really know where anything was so decided for the first nights to just book a cheap hostel. after arriving and having a walk around we came across the fabulous and exhubriant hotel situated along sunset boulevard, the most impressive being the mondrian with its huge sculpture door dominating the entrance.... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for sharing your experience with others. We are so happy to hear you enjoyed your room and stay. I am so sorry you were not aware of the charge for parking. In the future, please feel free to contact me, as we do offer packages with parking included in the room rate. As the parking in...

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3 of 5 stars
charkey   5 contributions
Perth, Western Australia
21 Jan 2010 | Trip type: Friends getaway

I was so excited to stay here, but what promised to be a great room overlooking the pool was little more than a minimalist broom cupboard with a view of a rooftop...quite depressing really. I appreciate not every room can have a great outlook but our room was just pathetic, and quite expensive for what it was. And no opportunity... more

Management response from
TarynGEM, Guest Experience Manager

If you’re not happy, then we’re not happy! It’s our full-time job to make sure you have a good time at Mondrian and it seems that we have dropped the ball. How can we make this up to you? I do hope you will contact me in the future as I hope we can change your mind about the property....

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5 of 5 stars
PrincessBlair   1 contribution
Newcastle upon Tyne
13 Jan 2010 | Trip type: Couples

We spent a couple of nights in the Mondrian in September and we absolutely loved it. It was everything and more that we'd hoped. It was our first time in LA and the Mondrian really made the trip. All the staff went out of their way to be helpful - desk, valet, restaurant. We had great restaurants booked for us... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for sharing your experience with others. We are so pleased to hear you enjoyed your stay and can not wait for your return. Please feel free to contact me for anything. Best, Taryn Wolfe

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4 of 5 stars
LeleItaly   10 contributions
Rome
12 Jan 2010 | Trip type: Couples

Mondrian Hotel is really beautiful, but I think the biggest part of my great experience is coming from the superbe deluxe suite at the last floor with a breathtaking view of L.A. The rest of the hotel is nice as well (even if a bit old-fashioned in some part), sky bar is always nice (also if maybe not that "cool"... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for your feedback! We are so pleased to hear you enjoyed the room and would love to make sure you get that room type on your next stay. With our frequent guest recognition we can make sure to place notes on your profile indicating this room is your favorite room type. Please feel to contact me...

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5 of 5 stars
dakid23   4 contributions
The Pac NorthWest
11 Jan 2010 | Trip type: Couples

Stayed for two nights at this hotel and everything was perfect! The staff, the location, the beaches etc. the only reason I would not want to come here is if I had kids, It has a very adult atmosphere, from the swimming pool to the night club. more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for sharing your experience. I do hope you return to stay with us soon, and please feel free to contact me if you need anything. Best, Taryn Wolfe

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5 of 5 stars
januarytheking   38 contributions
Denver, Colorado
2 Jan 2010 | Trip type: Couples

We stayed at the Mondrian the end of last April, beginning of May for a long weekend. I had not ever stayed at a Mondrian before, but now I am hooked. Great staff, great location, great nightlife (Skybar), beautiful views, wicked cool rooms (and bathrooms), but the best part is the restaurant, Asia de Cuba. My fiance is vegetarian, and... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for sharing your experience. I am so happy to hear you enjoyed your stay. I do want to take this opportunity to apologize for the delay on your request for the minibar to be emptied. In the future we can provide you with a small refrigerator to place your items in. We do hope you return...

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5 of 5 stars
bibbac   11 contributions
charleston sc
30 Dec 2009 | Trip type: Friends getaway
1
person found this review helpful

Me and 3 girlfriends stayed at the Mondrian last spring for our 50th birthday celebration and it was fabulous in every way! The staff were incredibly nice and helpful and got us hard to come by reservations at Chateau Marmont and the cool asian restaurant across the street.. (can't remember the name but it was amazing) The pool scene on... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for sharing your experience with others. It is so wonderful to hear that our staff was so friendly and personable throughout your stay. At Mondrian we pride ourselves on a giving unforgettable guest experience and we are so pleased to hear we rose to the occasion for you. Please feel free to contact me if you...

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5 of 5 stars
euforisk1   1 contribution
Norway
29 Dec 2009 | Trip type: Business
1
person found this review helpful

Stayed here in early september and had a fantastic experience. After doing some business around in CA I hooked up with some friends/colleagues in West Hollywood which have said so many nice things about the Mondrian. And It all was true! Can understand why they use this hotel a lot!!! Great staff, great room, great food, and of course...a fantastic... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for taking the time to share your experience with others. We are so happy to hear you enjoyed your stay and hope that you will be returning in the future. Please feel free to contact me for anything. Best, Taryn

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4 of 5 stars
WelshScott   22 contributions
Melbourne, Australia
27 Dec 2009 | Trip type: Couples
1
person found this review helpful

We stayed in the hotel as part of our stop over from London to Melbourne. It wasn't our original choice, but we decided to move hotels late in the evening after landing and discovering our hotel we chose was horrid, and the Mondrian staff were most accommodating booking us a driver and checking us in promptly. The room was large... more

Management response from
TarynGEM, Guest Experience Manager

Thank you so much for taking the time to share your valuable feedback with us. We are very pleased to hear you enjoyed your stay and do hope you come back soon. In the future, if you are interested in a more serene room, our City facing room tends to be the quietest location. Please feel free to contact me...

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Mondrian Los Angeles Also Known As

  • Mondrian Hotel West Hollywood
Address: 8440 Sunset Boulevard, West Hollywood, CA 90069
West Hollywood hotels Mondrian Los Angeles
4.0/5.0
216
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