I stayed there for my best friend's wedding as she had reserved a block of rooms. I was staying with my husband and Toddler. We had requested a crib in the room and there was none. Thankfully we had brought our own travel crib. There was cracked glass on one of the end tables and it took two phone calls... more

I have stayed at the Westlake Village Inn consistently for the past 6 years and have never had a more enjoyable and comfortable experience away from home. Besides the fact that the ambience is stunning and sophisticated, the service is reliable, timely, and professional. I recommend this location for all of your outdoor engagements and over night stays. more

I have stayed in many boutique hotels and inns during the last forty years or so and this property is just okay. Some reviews say the grounds are wonderful, but my impression when comparing to places I've stayed is that they are just average but nice nevertheless. Our room on the bottom floor of one building was clean and spacious... more

On a one night get away, we booked a balcony room at the Westlake Village Inn, which is very beautiful from the outside. The lobby is also nice and we picked up the key. There is no assistance offered to the room, so we parked, jumped over the puddles of water that hadn't drained from the rain and climbed the... more

We have known about this hotel for quite some time and finally thought we would come down to see how it is for a romantic getaway weekend. Once we entered the lobby to check in, we were treated so poorly that the woman (with the accent) at the front desk made my fiancee cry out of frustration and sadness that... more

This was the most amazing hotel around. As soon as you walk on the property you will know what I mean. It all started when I made the reservation. A woman named Lynn helped me and made sure that I got whatever I wanted. This really made me feel good. Then two weeks after I made the reservation it was... more

The hotel was beautiful and had amazing grounds. The staff was great. On top of all my requests before I could even finish asking. Great comparison to the Four Seasons at less than half the cost. Very romantic. Wonderful stay. Will be back often! more

The grounds are pretty, the rooms are nice, and housekeeping does a good job. My first night there was no heat in my room. When I reported it to the front desk, they told me that they would report it to Engineering when they came in the next morning. The next afternoon I followed up to find out that Engineering... more

Booked by ringing the hotel directly and got a deal on a mini-suite overlooking the Rose Arbor with a promo. The reservation agent was extremely helpful. She also made a booking for dinner at Mediterraneo, the hotel restaurant. When I arrived to book in at 4pm there was quite a wait as there were 2 wedding parties booking in also.... more