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Willits

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Baechtel Creek Inn & Spa, An Ascend Collection


Hotel class 2.5 of 5
101 Gregory Lane, Willits, CA 95490
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Reviews you can trust

70% Recommend
4.0 of 5 stars 67 reviews
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By trip type
All (67)
[ Date ] [ Rating ]
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5 of 5 stars
Waianae, HI
7 Dec 2009 | Trip type: Family

This place has the best breakfast; great waffles, homemade oatmeal, different omelet each morning, fruit, yogurt, cold cereal, coffee, juice, milk, toast. It is great. Front desk very helpful, rooms large and elegant, very clean. more

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2 of 5 stars
Washington
29 Nov 2009 | Trip type: Couples

Room was verysmall, about the size one would expect to find at a low budget motel, breakfast was sparse, not worth the cost more

Management response from
janetjewel, GM

We were sorry to read this guest felt disappointed enough to write a review! We were particularly surprised to read that they felt the breakfast was meager and were not sure exactly when they stayed with us. Since the beginning of November we now offer a "Hot Breakfast." every morning. Our breakfast now includes: Waffel Station where you make your...

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5 of 5 stars
augusta499
25 Oct 2009 | Trip type: Friends getaway

We chose this this hotel because it was the only off the Hwy. We did note that there were some reviews that were dissapointed because they were not in the woods. We went to their website and never got that impression - it plainly says they are off the hwy. That being said - it is charming clean and has... more

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3 of 5 stars
Minnesota
2 Oct 2009 | Trip type: Couples

We were disappointed with our stay at Baechtel Creek Inn & Spa. It was very overpriced for an ordinary room in an ordinary location. From the motel's photos, we expected the motel to be a little off the beaten path with a picturesque little creek on the property. That was not the case at all.. the motel was actually right... more

Dissapointed
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2 of 5 stars
Copperopolis, CA
25 Aug 2009 | Trip type: Couples

This Inn's website is much classier than the establishment. The clerks and owner were not service oriented. Little concern to problems with the room. Breakfast was disappointing. Nice physical facility but obviously cutting corners. more

Management response from
janetjewelWillits_Ca, GM

We are sorry to hear this guest was not pleased with our service. We take customer service very seriously and our goal is to exceed our customer's expectations. To insure that our guest's are happy, we call the room within 15 minutes of check in to see if there is anything we can do to make their stay more pleasant....

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5 of 5 stars
Virginia
22 Aug 2009 | Trip type: Friends getaway

The staff was friendly, knowledgeable and helped us plan our trip. The rooms were immaculate and comfortable...loved the duvett sheets and new furniture. I liked all the flowers as it showed someone cared about the place. We enjoyed eating take-out on the patio and the hot tub. Breakfast was very good. more

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5 of 5 stars
Los Angeles
7 Aug 2009 | Trip type: Couples
1
person found this review helpful

Baechtel Creek Inn & Spa was a welcome surprise on our trip. The staff was very nice and knowledgeable of the area. The room was immaculate and the grounds were very comfortable. We will definitely stay here again when we are in the area. more

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2 of 5 stars
new jersey
9 Jun 2009 | Trip type: Solo travel

This was fine for $60-80. It is basically a motel. Rooms are old, everything is dated, heater was noisy, microwave had dials not digital, pillows, linens not quality. The spa- not sure where that comes from. There was a motel room they converted for massages. Outdoor hot tub was not hot & jets splashed water on your fase. They didn't... more

Management response from
janetjewel, GM

We were sorry to read that this guest was not happy with their stay. We have been in the process of rennovating our rooms - we have retextured, recarpeted, repainted, and our new furniture and mattresses are arriving next week. We always seek to keep our rooms updated and clean and comfortable. Our Spa is located in what used to...

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5 of 5 stars
central Illinois
8 Jun 2009 | Trip type: Family

While traveling through northern California, we ran into car trouble in Willits. Fortunately for us, we broke down near this hotel. The staff was accomodating and friendly. They had two rooms for us, as we had to spend a night unexpectedly in Willits with five people. We certainly would stay there again. Staff went the extra mile, even discussing with... more

Management response from
janetjewel, GM

Thank you for such great comments about our wonderful staff. They appreciate positive comments when their service has been outstanding!

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3 of 5 stars
phx, az
28 May 2009 | Trip type: Couples

We were driving by and we need it to stop somewhere to sleep for the night and go on. Very nice and friendly staff. more

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Baechtel Creek Inn & Spa, An Ascend Collection Also Known As

  • Ascend Collection Willits
  • Clarion Willits
  • Willits Clarion
Address: 101 Gregory Lane, Willits, CA 95490