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Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy

2.5 of 5
15275 Struthers Rd, Colorado Springs, CO 80921
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Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy
Ranked #15 of 105 hotels in Colorado Springs
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69 reviews from our community

    Trip type
Traveller rating
    41
    16
    8
    2
    2
Date Rating
Fort Wayne, Indiana
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 April 2013

We just finished a six day stay here. We chose it because it was dog friendly and close to where we were originally located. Rooms were very clean, bed comfortable. Bathroom spacious. Located in an area with many eateries. I got to know the staff very well because I ended up staying in my room for most of the time... More

Was this review helpful? Yes
Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
29 April 2013

Dear MFHoosier, thank you for taking the time to review us on Trip Advisor. At the Fairfield Inn & Suites USAFA North, we love our guests, and taking care of people is just "what we do!" I hope that you are feeling better now that you are home and in a location that supplies OXYGEN! It was our pleasure to... More

Berkeley, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 19 April 2013

The rooms were gorgeous, hotel is clean, breakfast is good...but 1) our microwave was broken, and it took a ridiculous amount of time for a new one to come..and 2) they messed up in billing my card not once, but THREE times...I ended up being triple charged, and it took weeks to fix, with no apology.

Was this review helpful? Yes
Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
29 April 2013

Dear ichasedragons, Thank you for your time. We appreciate you filling out a Trip Advisor comment for the Fairfield Inn & Suites Monument CO. I am sorry to hear about your issues that you experienced during your stay! I am sorry that it took a while to replace your microwave. Additonally, I am very distressed to hear about your billing... More

Pueblo, Colorado
1 review
5 of 5 stars Reviewed 15 April 2013

The staff was very nice and the rooms very clean. The complimentary breakfast was very good also. While seated having my breakfast, I was amazed by the people treating the attendant with no respect. The attendant was doing a fantastic job trying to make everyone happy, then you would hear a gentlemen yelling, your out of biscuits! Or another couple... More

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Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
16 April 2013

Dear Lyla R, Thank you for taking the time to review our hotel. I will pass your accolades on to our Breakfast Ambassador! Some mornings are just more hectic than others, and some guests have a bigger sense of urgency in the morning!! I am happy that you enjoyed your stay, and hope that the next time you come up... More

Milwaukee
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

The hotel was clean and the staff was friendly. The free hot breakfast varied each day, some menus better than others. The pool is small, but the outdoor hot tub can be nice even in cold CO temps. The hotel does not have a bar unfortunately, but there's a common area off the lobby and the staff was accomodating to... More

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Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
10 April 2013

Dear Kris J, Thank you for taking the time to review our hotel. It sounds like you enjoyed your visit. The outdoor hot tub is extremely invigorating!! I hope you were able to enjoy the sunset from the hot tub, that view can be exhilarating! We hope you will come and stay with us again the next time you are... More

Johnston, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

The lady at the front desk the night we checked in went out of her way to insure we (a large group) were taken care of. We gathered in the breakfast area and she went out of her way to insure we were comfortable and didn't need anything. Each time we approached the front desk during our stay (3 nights)... More

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Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
10 April 2013

Dear Grandm0ther0f7, Thank you for taking the time to review our hotel! We really appreciate your input, and the nice things you had to say about our staff! I believe I have the BEST STAFF EVER, but of course, it is the opinions of the guests that truly grade our service against their experience! We appreciate your business, and are... More

1 review
5 of 5 stars Reviewed 30 March 2013 via mobile

Last minute reservation and we're glad we chose to stay here. The staff was super friendly and knowledgeable about the area and the rooms were very clean. Great views of the moutians! I do wish they're were smoking rooms available. Great stay and will definitely stay here again.

Was this review helpful? Yes
Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
10 April 2013

Dear Native Zen, thank you for your nice review of our hotel. I am happy that you enjoyed your stay with us! I am sorry that we do not have any smoking rooms, however, all Marriott properties are 100% non smoking. I am happy to hear that you will stay with us in the future when you return to our... More

1 review
2 of 5 stars Reviewed 16 March 2013 via mobile

For starters when we checked in the man was not nice. He didn't know where the Air Force academy was and didn't help is with directions. The next day when we asked for directions the lady said she also didn't know but that we could look it up on a computer. However once she found out we were gold card... More

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Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
20 March 2013

Dear Roadtrip6481, I am so sorry that you had service issues at our hotel! This stay obviously fell below standards and is not our typical level of service. I would love to talk to you about the issues that you experienced, and see if there is a way that I can resolve those. Additionally, I would like to utilize examples... More

Windsor, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 February 2013

We have stayed at this hotel twice and each visit we have been very happy with our room and the service. PROS: *The front desk staff are courteous, always ask our room/floor preference, and follow up with a phone call to the room to make sure we are pleased. *The rooms are clean with nice décor. *The beds are comfortable... More

Was this review helpful? Yes
Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
14 February 2013

Dear Pat K, thank you for taking the time to review Fairfield Inn and Suites Colorado Springs North, USAFA! I am happy to hear that you enjoyed your stay during your Family reunion! Charlene is STELLAR, and I am glad that she took care of you so well. We appreciate your business, and are glad to know that when you... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 January 2013

A large family contingent stayed at this location in late December 2012 as part of a family reunion. My wife and I stayed here from the 28th of December 2012 until check-out on January 2, 2103. Everything about this hotel; staff, wireless internet, morning breakfast, accommodations was outstanding. Charlene, the manager, was fantastic. We stayed in a suite (room 333)... More

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Austin, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 January 2013

Great price especially for our last minute reservation. Wonderful staff when we had trouble with our reservation when we arrived at 1 am the lady at the front desk was very kind ad eager to help she even provided us with information about the area. We stayed in a double queen room that was a great size with a very... More

Was this review helpful? Yes
Tami L, General Manager at Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy, responded to this review
14 January 2013

Dear Daniela R, thank you so much for your review!! We are very happy that you enjoyed your visit to our Fairfield Inn and Suites Colorado Springs North USAFA! Our team strives to take special care of all of our guests, and we are delighted that you were comfortable and happy! Although it might have been a little chilly for... More

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Additional Information about Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy

Address: 15275 Struthers Rd, Colorado Springs, CO 80921
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 105 hotels in Colorado Springs
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The newly designed Fairfield Inn and Suites by Marriott Colorado Springs North/Air Force Academy hotel is conveniently located in Monument just off of I-25. Come relax and enjoy our full array of amenities in addition to clean, contemporary, vibrant guest rooms and surroundings. We’re proud to be voted by guests as one of the top-rated Fairfield Inn & Suites nationwide! ... more   less 
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Fairfield Inn & Suites by Marriott Colorado Springs North/Air Force Academy
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