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Cheyenne Mountain Resort


Hotel class 4.0 of 5
3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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Reviews you can trust

67% Recommend
3.5 of 5 stars 98 reviews
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By trip type
All (98)
[ Date ] [ Rating ]
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2 of 5 stars
Mill Valley, CA USA
7 Nov 2009 | Trip type: Business, Solo travel

The staff seemed nice enough but the room that I was put in (supposedly a better room with full view of the golf course, lake and Cheyenne Mtn) was outdated and of a quality just barely above what a motel would be, I think. there were a lot of kind of junky, beat-up cars all around the resort in guest... more

Management response from
samiam08, Director of Rooms

Hello jbmoore007, Thank you for taking the time to write about Cheyenne Mountain Resort. We value hearing from our guests and understand that there will be constructive comments as well as compliments and we welcome both. Your remarks about the look of our guest room are understandable; we are well aware of the need to give the rooms a new...

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2 of 5 stars
Denver
20 Oct 2009 | Trip type: Couples

Do not expect this place to be like the pictures. The resort is old and dirty. They over rated, it should only be a two stars hotel. All the units are off the road next to the parking lot. It's not safe, anyone can have access to the property. There are no room amenities, only one small refrigerator that can't... more

Management response from
samiam08, Director of Rooms

Dear Anyalatt, I am sorry that the look of the property was not to your liking. As we approach a new year we now have the means to make improvements in a number of areas including our guest rooms, with new refrigerators, landscaping and pool areas. One of the features that many guests enjoy the most is the openness of...

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5 of 5 stars
Manchester
13 Oct 2009 | Trip type: Couples

This hotel is of a very high standard in every aspect. We found that every member of staff seemed to have making our stay as enjoyable as possible their priority! We thoroughly enjoyed our stay and are definitely planning to return as soon as possible. more

Management response from
samiam08, Director of Rooms

Hello Jude080, Thank you for your kind compliments of our staff. We arefortunate to have so many employees who provide genuinely sincere service to our guests, and they will be pleased to know that you appreciated their efforts so much. They are our greatest asset and you were kind to recognize them. We will look forward to your next visit....

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4 of 5 stars
DFW
8 Oct 2009 | Trip type: Couples

Headed up to Colorado, one would only want a great place that has a great view. This resort offers it all! Stay here and you get a great hotel, great price and the base for a great trip! I would stay here again in a heart beat! more

Management response from
samiam08, Director of Rooms

Dear Timothy316, Thank you for your kind words in your review of Cheyenne Mountain Resort. We try our very best to provide great service at a great price in a beautiful location so it is rewarding to know that you enjoyed your stay so much. We will look forward to having you with us in the near future. Yours Truly,...

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2 of 5 stars
Chicago
7 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

I took a positive attitude when staying at the Cheyenne Mountain Resort in Colorado Springs after not staying at the hotel for numerous years. Friends of mine who use to use the property for corporate meetings warned me not to stay at the property, but I was anxious to return and see what CMR was like now. When I checked... more

Management response from
samiam08, Director of Rooms

Good Afternoon EpicureanFunTraveler: Thank you for such an in-depth commentary about your stay. Reading your name told me that you are a world traveler so I was eager to read what you had to say about your visit. I appreciate all that you wrote and can certainly understand the concerns you voiced as we clearly had our share of mis-steps...

Everything.
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5 of 5 stars
Houston
30 Sep 2009 | Trip type: Couples

You are no more tha 10-12 min from everything in the Colorado Springs area. The hotel is very nice and picturesqe sitting at the bottom of Pike's Peak and the Rockie Mtns. The rooms were very large and clean, with a very comfortable bed. Will definitely stay here again and partake more of the amenities that are offered. more

Management response from
samiam08, Director of Rooms

Good Day Fire26Man, We will look forward to serving you again the next time you are in Colorado Springs, thanks for your vote of confidence. I appreciate that you have many options for accommodations in our fair city, so on behalf of everyone at Cheyenne Mountain Resort, thank you for choosing to be our guest and for taking the time...

Loved it !
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5 of 5 stars
Ohio
30 Sep 2009 | Trip type: Business, Solo travel

I only wish that I could have stayed longer. Great views, amenities and the best value, hands down, in Colorado Springs. Sure, I could have spent half as much for a Motel 6 last night but I deserve better memories than that ! I can't believe some of the negative reviews that I have read about this place. The staff... more

Management response from
samiam08, Director of Rooms

Dear Daisysdaddy, Thank you for your recommendation of Cheyenne Mountain Resort and for the kind words about our "top notch staff." I am pleased that your willingness to come to your own conclusions about the quality of the resort resulted in such a memorable stay. I know that you had many options from which to choose here in Colorado Springs,...

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5 of 5 stars
West Yorkshire
28 Sep 2009 | Trip type: Couples

The Cheyenne Mountain Resort is a superb reort/hotel in Colorado Springs. We stayed here for 2 nights as part of a Colorado vacation. The rooms are exceptionally clean and tidy with all mod cons & free wireless internet. The resort has 2 pools (1 indoor & 1 outdoor) & a really good gym (although we did not use). All staff... more

Management response from
samiam08, Director of Rooms

Hello ThrowBell, Thank you for taking the time to write about your visit to Cheyenne Mountain Resort. I appreciate your compliments for our hard working staff, glad they were so helpful and that you enjoyed all that the resort has to offer. I can understand your thoughts about the short drive to downtown not being the most convenient, but we...

Great Place
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5 of 5 stars
North Carollina
25 Sep 2009 | Trip type: Family
1/1 found this review helpful

I started researching places in Colorado Springs and initially had mixed reviews about this place. I read some reviews that made this place less than desirable to stay at. Once I really looked at the reviews, I understood that some of the complaints were unfounded. This place is great! The views, location, food, staff....really enjoyed the stay. Yes, the rooms... more

Management response from
samiam08, Director of Rooms

Dear Canatan, You were very gracious to be open minded as you read other reviews of Cheyenne Mountain Resort, and on behalf of everyone at the resort, "Thank You" for the wonderful account of your visit. We do pride ourselves on offering our guests sincere service and we take all the comments we receive to heart. So glad to read...

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4 of 5 stars
Westchester County, New York
2 Sep 2009 | Trip type: Family

We spent 3 nights at the CMR over Colorado College's graduation weekend. As we have now sampled a great many of the Springs's lodgings, I can say that this is a very good choice -- particularly in terms of the $ charged. We have stayed at the Broadmoor and vowed never to stay there again. It is way too fussy... more

Management response from
samiam08, Director of Rooms

Dear LillianV, What a pleasure to read that you enjoyed your stay at Cheyenne Mountain Resort. We are always happy to know that friends and family of Colorado College students have discovered us on the south side of the city. Many who work at the resort are CC Hockey fans so there is a strong tie to the school. I...

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Cheyenne Mountain Resort Also Known As

  • Cheyenne Mountain Colorado Springs
  • Cheyenne Mountain Hotel
  • Cheyenne Resort Colorado Springs Co
  • Cheyenne Mountain Resort Colorado Springs
Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906