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Crowne Plaza Hotel


Crowne Plaza Hotel
Hotel class 4 of 5
2886 South Circle Drive, (formerly Sheraton), Colorado Springs, CO 80906
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Traveller Reviews

[ Date ] [ Rating ]
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1 of 5 stars
Dillsboro, NC
28 Jun 2009 New
0/1 found this review helpful

I would not recommend this hotel as it leaves a great deal to be desired. I stayed at this hotel the week of June 21 - 26 while I attended a conference. First, check-in was a 3:00 PM and it was 8:00 PM before our group of 10 was able to get into the room. After two days, the toilet... more

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3 of 5 stars
Oregon
14 Jun 2009

Room was clean, but bathroom is crowded, Room furniture very average with limited drawer space. Room was not cleaned until late afternoon. Breakfast buffet is mediocre and overpriced. Halls and stairwells were not cleaned regularly. Had a problem with cable television and was not addressed even after requesting service. more

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4 of 5 stars
Virginia
2 Jun 2009
1/2 found this review helpful

We stayed at the Crowne Plaza over the weekend before Memorial Day. The rooms are very comfortable and spacious. Our air conditioner broke on the second day and they immediately moved us to a new room down the hall within 15 minutes. They even sent someone up to help with our bags. They were very accomodating. My husband and step... more

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4 of 5 stars
Denver
26 May 2009
0/1 found this review helpful

the renovations were very impressive.they did away with the putting green and the steamroom.really think they should offer some kind of free breakfast, to compete with other hotels. more

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5 of 5 stars
Littleton, CO
2 May 2009
1/2 found this review helpful

We ran accross this hotel after a horrible experience with another...the Crowne Plaza was able to accomodate our last minute room request Valentines Day weekend. The staff was very proffesional & curtious. The room was very nice, King size bed with a Plasma TV and good sized bathroom. Most if not all rooms has their own patio type setup. Room... more

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5 of 5 stars
mn
16 Nov 2008
0/1 found this review helpful

Our visit was great. We enjoyed the large clean room. Our bathroom had a broken light switch that was fixed within 15 minutes of us calling the front desk. The bed was clean and comfortable and the room was quiet. The location was perfect for our needs. We would stay here again. more

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3 of 5 stars
Phoenix, Arizona
16 Oct 2008
1/1 found this review helpful

Thibodeaux's restaurant in the lobby is the star of this property. I eat at 100+ restaurants a year on business, but I will remember this one. Excellent prices, portions, and service. Breakfast buffet featured crisp fresh melon, pineapple, and mandarin oranges, as well as superior cinnamon rolls, bacon, eggs, and hash browns. Room service dinner featured some of the best... more

Management response from
SYVM, Manager

We are glad to hear you enjoyed our restaurant so much! We do get rave reviews on the quality and selection they offer in the restaurant and for room service. We invite you back to visit, as since you were here last we have completed a 12 Million Dollar Renovation! Our guest rooms now feature 32" flat screen tvs, and...

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2 of 5 stars
St. Paul
13 Oct 2008

Nobody loves this hotel! The staff is "nice" but ineffective. While it covers the basics, it has no soul. A broken fridge sat out in the hallway and leaked water for 2 days while we were there. It was miles to the pool form our room and it was very lightly staffed. more

Management response from
SYVM, Manager

First, we apologize a fridge was left in the hallway. It was surely an oversight by our staff. We are the second largest hotel in Colorado Springs with 500 guest rooms, and our propety is very large. We understand your room was too far away from one of our two pools. We wish we would have had the opportunity to...

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5 of 5 stars
Home
30 Sep 2008

What a priceline deal at $59 per night. A great hotel, good food, great location, good staff! Couldn't be better more

Not so great
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2 of 5 stars
Loveland. CO
15 Sep 2008

We had to stay here....we were going to an event at the hotel. We had to change rooms. Our first room smelled horrible! My sister had to change rooms, the ceiling was caving in. My parents changed rooms too. Once we all got rooms they were fine. The staff at the desk was mostly rude. On the second day our... more

Management response from
SYVM, Manager

We are sorry to hear you had experienced a room that was unsatisfactory, WIFI issues, and lack of professionalism from our staff. We welcome you to come back and give us another try as we have completed a 12 Million Dollar Enhancement to our hotel, which includes our guest rooms. Our new guest rooms are very comfortable, and feature new...

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Crowne Plaza Hotel Address

2886 South Circle Drive, (formerly Sheraton), Colorado Springs, CO 80906