After a two week holiday in self-catering accommodation of varying standards, and staying with friends, it was nice to splash out for our final night in Colorado. It was nice to stay somewhere with a piano player in the lobby but the service was a bit over-attentive and we didn't feel we could just sit there without having over-priced cocktails... more

My husband and I stayed at the Brown Palace for our first anniversary. We couldn't have had a better stay. The Brown Palace gave us a complementary room upgrade and sent up champagne and chocolate covered strawberries to help us celebrate our anniversary. The hotel is absolutely beautiful and the staff were all very friendly and helpful. We will definitely... more

This hotel was so beautiful!! The staff was very friendly and the resturaunts were delicious! The spa was very relaxing, I would definitley recommend this hotel. more

We found an unbelievable package deal on the internet for the Brown Palace. Having heard many positive comments about the hotel over the years, we decided to book a night after finding a really terrific rate of $129 a night (for a Friday). Since we were celebrating our anniversary, we decided to add the romance package which included an 80-minute... more

We should have taken the miserable reservation process as a sign to NOT stay here. They couldn't get our reservation correct, and when the BP finally did get it right, they messed it up once again on our arrival. Front desk staff COULDN'T HAVE CARED LESS that our reservations were wrong--and their fault. We had to unpack, log on to... more

I stayed at the Brown Palace for two days during a recent long road trip and had an absolutely flawless stay. The staff was consummately professional, made me feel extremely welcome and assisted me to the utmost with all of my belongings and my needs. It was a welcome interlude of elegance during my long trip and I enjoyed every... more

From the moment we got out of our car, the staff at the Brown Palace treated us as VIPs. From the doorman to the desk clerk to the wait staff and maids, we were treated as though we were the only guests at the hotel. The staff at the Spa saw to our every need and proviided us with a... more

This is a great historic hotel but unfortunately the accomodations are not up to 5 star quality. I've previously stayed in a renovated guest room but not the latest time and this room needed updating especially the bathroom. The front desk was not staffed appropriately during check-out and we had a missed wake up call. There were also inoppotune visits... more

I had an express facial, pedicure and massage. The facial was lovely but next time I would go for more head and face massage with the facial. My pedicure turned out beautifully. The pedicurist helped me choose a complementary colour for my nails and explained other procedures that could be done to relieve sore dry feet. The express pedicure was... more