Main asset is location near historic district. Our room was gigantic, but the furnishings were just average and oddly arranged. Our room was located below-grade, so our view consisted of car tires. The shower didn't work, but to BW credit, someone came immediately and fixed it. The basin faucet was loose, but operable. We were walk-ins, arriving late in the... more

This hotel was wonderful. My wife and I were both suprised by the elegant atrium in the center of the hotel. The breakfast was delicious and the staff were supurb. Everyone treated us with the utmost respect and pleasantness. There was a very distinct awareness of the DSNGRR only a block away by the smell of coal smoke, but we... more

Our stay at this hotel was awful. One of the key cards never worked. The electricity in our room went out as we were bringing in our bags. Our "non-smoking" room reeked of old, stale smoke. The smell was so bad, that my husband and I both had trouble falling asleep and then woke up the next day with sore... more

Rooms were dark. Did not look clean. Shower did not work. had to change rooms and all for a $200 room that we wanted to leave the minute we walked into it. The pool is in the middle of the Motel and it didn't close at 9 PM like they said it would..... avoid at a means.... more

I am amazed how friendly & helpful the ENTIRE staff has been to us. When we checked in, Jaqueline was very nice. She called up to the room after we got settled to see if we had everything we needed & if the room was to our satisfaction! Nobody has EVER done that, no matter how nice the hotel. Talk... more

The Best Western Rio Grande Inn was a port in a storm for us, dropping into Durango for one night during what seemed like high tourist season - everything was booked up solid. We eventually found this place which has a great location just off the main shopping street; the staff at the front desk were friendly and helpful and... more

We stayed at this Best Western two separate weekends during the month of June. The first weekend we booked online last minute and stayed in a 3rd floor King room with a pullout sofa and Jacuzzi tub. Very enjoyable weekend for just the two of us. The staff was very helpful, the room was very clean and comfortable, and it... more

Travelling with one teenager & me, we had a 2 double bed ground floor room, room 129. We used our triple-A card and got the room for $98. We were there two nights. The location of the hotel for our purposes was great, we were there scoping out Fort Lewis College and it's a pretty quick drive up there from... more

I love this Best Western location, a 5 min walk to Main Street, where there is fantastic places to eat and shop. Very clean rooms, great beds, lots to choose from for Breakfast. Our bar tender at cocktail hour was very friendly. I will be going back for another close getaway! :) Thank you! more