My boyfriend made reservations for The Silk Pincushion for my 36th birthday weekend. When we arrived Friday night, the place was dark and as we sat out on the porch and rang the hotels.com who put us on hold while they contacted the owners, we were told even though they had already charged our credit card that they were 80 miles away and couldn't show up. We were asked if we would at least like to keep the reservation for Saturday and we said, "Yes". They told us we had to check-in at 4pm. So we went and looked for another hotel for the night. Saturday we rearranged our plans to get back there at 4 and when we showed up, again noone was there. When we called they were unapologetic leaving us scrambling to find a place to stay on Saturday night. What kind of place turns away business and treats customers so poorly in this economy. Never will I recommend this place and I will make sure everyone knows how poorly they treated us. more
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