Upon check-in discovered that my room with a double bed had been given away, only other room available was a single queen, okay, we made it work. Following morning after showering, when turning off the water in the shower, the shower handle fell off in my hand. We immediately reported it to the front desk but no maintance worker was...
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The whole shower unit was broken off not just the handle. I don't believe in passing on damage costs from one guest, for higher rates to the next guest. I believe my other guests will agree. I keep my rates low for a value sensitive guest and don't believe the public should pay for someone elses carelessness.