We reserved our room thru the keystone website. The picture they showed me online was NOTHING like the room we received. Dirty carpets, pull-out bed was broken, housekeeping never came to service our room(we had to call to get fresh towels) broken furniture old torn bedding - the property is very old and in need of updating. If you book... more

We originally booked a 7-night stay and wound up extending to a 10-nigh stay at Lakeside Village condos (in the Lenawee building). The unit was a one-bedroom and large enough for all of us (2 adults, 1 toddler) and pretty much lived up to expectations we had before we arrived based on the information presented on [--], where we booked.... more

For the second time in 4 months, we booked a condo at Keystone Resort through thier website... The Website is difficult to maneuver. The "specials" that they advertise never come up in the selections. Both times that we have booked, the actual location we reviewed online and thought we booked was not the same as we were given at check... more

We recently stayed in one of the condos at the Keystone Lodge. The Lodge is very well rated and is listed in several books and magzines on world class resorts. The condos however, are not in the same class. At first, I thought they might be privately owned condos that are managed by the lodge as you sometimes find in... more

This is one of the many facilities (condos, lodge, inn, etc.) at the beautiful Keystone Resort. This particular condo is located in the "village," a grouping of boutiques, restaurants and other guest facilities surrounding a man-made lake (enhanced by a water fountain and several happy ducks who call it home). May is the slowest time of the year at Keystone,... more