Our room has an awful odor, no couch, no microwave... air conditioner doesn't work..(the person at the desk was nice).The pictures on line showed a much nicer room, & a pool... very dated room, & pool had been removed & is now a pile of dirt.....will never stay with this company again...

I did have a small problem, and the manager Fyzal fixed it in a very timely manner,was completely eager to help and solve my problem very fast. So I thank you for all your help.The front office staff is very friendly and eager to help and if they could not fix it they did make it right, and I do... More

This is my first time staying at the Crossland Studios and was very happy. When I checked in the lady at the desk did not know what she was doing and made me wait for 10 minutes before even looking up at me I did not catch her name because she was not wearing a uniform. But then another lady... More

This is my second survey on my stay at your hotel. My first survey was honest, but maybe a little harsh. I decided to extend my hotel two nights at the your hotel because the good out weighted the bad. Let me start off by saying your staff was very helpful and accommodating. Customer service is very important to me... More

Room was not ready late afternoon for check-in. When it was ready, blood was found on the pillows, puke on the rug, didn't look any further and checked out without penalty. Very unsafe feeling from the people staying there, though staff seemed okay. Not a good area of town. Couldn't imagine being there overnight. This was meant to be for... More

We checked out less than 24 hours after checking in. Room was disgusting, cigarette holes in furniture, dusty,smelly. Not a "safe feeling" even in the room one night. We quickly moved to a differnt hotel in the morning. i would NOT recommed this hotel. Staff at check in and check out were ok.

THankfully I had my own bedding. Nice employees but otherwise awful. Third floor and luggage dollies were all broken and even if I had one there are three steps down to my room either way. Yellow spots on bedding that smelled. Mold on ceiling. Trash not emptied.

I checked into this Crossland for a long term stay of more than a month. This was my second experience with Extended Stay suite of hotels (following a satisfying experience at Homestead Studio Suites in Denver). It's real value for money and I found the facility fairly economical as compared to leasing an apartment especially if you are a single... More

Stayed here for a family visit. I have stayed a few times before. Carissa checked me in and was helpful and polite. The room is basic... but for the price, it works. The hotel as a whole could use some upgrades but I found the kitchen to be useful and convenient. The picture you see on here is misleading but... More