My husband and I stayed there for 2 days, on a Monday and Tuesday, checking out on Wednesday morning. Although the hotel interior could use a face lift, it still had a very pleasant and spacious atmosphere. Our room was very cozy and clean; the bed very comfortable. The restroom however could have used some work, perhaps better training for... more

This hotel is terrible after your stay and you try to get your charges correct. We had two occasions to reserve several rooms and also have a lunch and a breakfast catered. The lunch and breakfast were great for quality of food, the room, and the service of the kitchen staff. However, almost two months later, we are still trying... more

First I would like to say that as I was walking up the parking lot to go inside well, lets just say I should have known. From the get go it was dirty. I went in and got a room after driveing for about 14hrs and paid for the room and the perky clerk says $89.99 plus tax. I put... more

I recently made a reservation over the phone with this hotel. After realizing we could not make our trip I called the hotel back, within a couple of hours of making the reservation. I was told they required 48 hours notice to cancel the reservation even though the reservation was only 2 hours old. After going to the general manager,... more

After traveling for 12 hours, arrived in Trinidad to find most hotels booked. The Quality Inn did have a room. Although it was non smoking, the room and the hall reeked of smoke. Evidently it hasn't been non smoking for that long. Other than this, the room was clean and comfortable. Needs some remodeling as things were a little worn... more

I arrived at this hotel and was totally exhausted. A man named Chris was extremly friendly and treated me to a cup of coffee. I got a room it was quiet and somewhat comfortable. It seems to me they have new management that is taking extra steps to makesure everyone enjoys the stay. Thanks for putting a smile on my... more

Decent, but needs some upgrades I stayed here for five days for a training. Nice staff, laid back altitude. Simple breakfast at the restaurant is free (be sure to get a coupon from the front desk). Pool is older but still works! Hot Tub is newer and nice, with a awesome view of the Sangre De Cristo mountains to the... more

This Quality Inn, while reasonably comfortable and conveniently located, is desperately in need of updating, but, more importantly, the staff is unprofessional, inattentive and sometimes rude. At breakfast on a Saturday morning, with two waitresses and only 3 or 4 tables filled, my two adult daughters and I waited 10-15 minutes before being offered a beverage. After finishing a carafe... more

We had car trouble and ended up spending time in Trinidad CO. I checked for hotels in the area on my Garmin GPS. It must be out of date because it did not show all of the hotels available. I called to reserve a room to be held until 6:00 pm w/o securing it with my credit card. I was... more