Upon our arrival to the room we found that the linens were not clean. It took three calls in order to get fresh linens and pillows. During the evening, close to midnight, we could hear our neighbors too loudly and throughout our stay you could hear the highway. After checking out and traveling home we realized that we had left... More

We arrived late at night in the middle of a snowstorm. The lobby was warm and welcoming, but the clerk was a little snippy. The room was cold when we got to it -- thermostat set at 60 degrees- an it took several hours to warm up. The Direct TV was out of service that night as well, due to... More

We were looking for something not so overpriced for a ski vacation. This fit the bill. They had a ski shuttle that left every half hour. They had 3 restaurants on sight; something for everyone. They were very helpful and friendly at the desk and the people on sight who helped clean, drive, etc: were pleasant and helpful as well.... More

My Husband and I had a quick 2-night getaway March 28th & 29th to Vail. With Easter being so early this year Vail was packed! We stayed at the Vail Apex Holiday Inn in West Vail. I choose the Holiday Inn for 3 reasons. 1, The location, I like West Vail it is right by the Safeway, Sports Authority and... More

Planning to only stay one night in Vail during the busy and expensive sporting break rush, we choose the Holiday Inn based on the decent reviews and very affordable rate. We were pleasantly surprised with the popularity and condition of the hotel. It is older but still in good condition. It is way better than any motel or express hotel... More

This past week we had occasion to be in Vail for only one evening. We were visiting folks staying at an upscale resort ($800 a night during spring break) and didn't want to spend that money for just one evening to see them for dinner. I found the HI Apex for $169 and worried about what I had done on... More

I liked the ambience of the hotel, especially the lobby. My room was clean and well-maintained. The shuttle to the Lionshead and Vail Village dropoff points was reliable, and the drivers were courteous. Overall, this hotel was a good value in the pricey Vail ski season. Also, this Holiday Inn has a couple of cool restaurants in-house.

I have stayed at this property at least once a year for he last 5 years. It is great. The rooms are nice, the restaurants on site are great. My favorite part is the outdoor pool and hot tub room after a day of skiing. Also, the shuttle is convenient to get to the base areas for both skiing and... More

I have to admit, I was a little bit nervous after reading some of the previous reviews, but this hotel exceeded my expectations. As a priority club member, we were upgraded to a one bedroom condo. It had everything we needed, from a fireplace to a full kitchen. The room was very clean. The staff at the hotel was friendly... More