The location of this hotel - being right across from the ski resort is convenient - but that was the only positive thing about it. It advertised a brewery being inside the hotel restaurant but the brewer was apparently fired and and as of February they said, are no longer brewing. We felt like we had walked into the 1980s... More

We stayed in the hotel between late march and early April. We found the staff very friendly and the atmosphere was very warmly and the staff were very easy to talk to. Similarly the bus drivers that transported you around town would take you anywhere even if the location was not en-route. The hotel; however, was not the most high-tech... More

Me and my family stayed at Winter Park Mountain Lodge for the first time on March 27th to March 29th, 2013. It was such a terrible hotel for the price that I felt compelled to write an official complaint! First of all the hotel condition is Dirty and needing repair. The carpeting in our room was ripped and torn and... More

We stayed for 3 nights at this hotel, and I was disappointed for what we got for the price. The hotel probably has not been updated since it was built. It was very outdated. The heat in the room would change at any given notice, and woke up several times throughout the night roasting, turned down the heat and then... More

Dirty. No, filthy. Outdated? I’d LOVE outdated. This place should have been razed in the 70s. Staff would rather be ANYwhere else than here. Hot tub was literally overflowing with suds from too much chlorine. People (including children) were coughing and rubbing their eyes from the fumes. Several calls made to front desk, but it took over an hour for... More

Myself and a group of friends stayed at the WPML for a week and really enjoyed our stay. We booked through Crystal Holidays and took the half board option. Breakfast was continental style with a choice of cereal and hot options with plenty of coffee and juice. The evening meal was a choice off the restaurant menu. There was a... More

This Hotel is extremely close to the Winter Park resort and overall a good value. We booked as part of a package and feel that we got our money's worth out of our stay. Our room was clean and not as dated as expected based on other rooms. The carpet is old and was fraying around the doors but not... More

We got a room here because of the convenience to the mountain at Winter Park and the price. For those two reasons, it's fine. However, the experience was not great. Parking is "first-come, first served," which means people who stayed the night before and have checked out but are skiing for the day still have their cars in the garage... More

I think it's important to remember that this a three star hotel and a very good one in my opinion. If you go expecting five star luxury, you will be disappointed. This is a hotel that's geared up for skiers - you can wear your boots in the hotel and store all your stuff in your room. It has a... More