I stayed at this hotel for a family event and felt like a hostage. It's the only hotel in the area so there is no competition and the staff knows it. In fact, the manager, Corine, said she didn't care what I wrote on Trip Advisor because, "We are always full." When I complained about the very loud drunk guests... more

Having been let down in our original choice of hotel we were fortunate to spot this hotel on a main road. Reception could not have been more helpful in trying to accommodate us for a three nights considering they were housing wedding parties during our stay. Indeed all the staff we met were pleasant and helpful. Our room was large,... more

We came here so that I could run a course in a town just down the road. We picked the Holiday Inn as it had not let us down for the entire trip. What you get at this place is massive rooms, good beds, great facilities and very helpful and courteous staff. This was a real gem and would absolutely... more

Some of the reviews we had read on this site indicated the staff was unfriendly and uncaring. Over the two days we stayed there, we found all the employees we met to be friendly, cheerful and helpful. The premises are clean and well maintained. We enjoyed the indoor pool and hot tub. The breakfast offers a variety of food and... more

In our 50+ years of traveling this was honestly an over the top 3 nite stay. The staff was A1 and the rooms were immaculate and brightly decorated. The breakfast was great. Being hard to please we felt thoroughly comfortable. Kudos to the management for this gem. A side bonus were windows that could be partially opened for fresh air.... more

A poor example of the Holiday Inn Express brand. Dirty beyond it's years, insincere and dismissive staff. A dumpy dirty dank pool area, and some of the most incredibly thin walls I have ever witnessed in a permanent structure. We, won't be back. more

This was your typical holiday inn that we blocked off rooms for our wedding in. The rooms were clean and the complimentary breakfast buffet was nice for our guests leaving the next morning. The main problem with this hotel is the staff and management. The manager takes days to a week to return calls if ever at all which is... more

I have family in the area and have stayed at several hotels in Branford through the years. This is the one I will come back to. The staff was very attentive and very friendly. We had a small issue with our room so they changed us to another room for the second night. The rooms were clean, well furnished and... more

As others have written, this is a marvellous mid-priced hotel within an easy commute to New Haven/Yale. The only way breakfast could be better would be if they cooked the eggs to order! The breakfast room was large, bright, and the food selection was absolutely complete. The staff was pleasant and helpful, and the check in-check out procedure was convenient.... more