Very dissappointed by our stay at the Crowne Plaza, we expected a higher standard than this. The hotel looks tired, and as a previous reviewer has stated if they spent $4 million on renovation it isnt obvious where! While the staff were courteous and friendly the room was very average, not at all helped by an infestation of flies and... more

I just spent a weekend at this hotel for a friend's wedding. The ceremony and reception were beautiful but the list of negatives seemed to go on.......The wedding coordinator was not on time or available when she said that she would be. We caught whiffs of sewage during the rehearsal as the sewer was not far from where the outside... more

Hotel looks very nice from the outside and the lobby was fine, but hallways that lead to the guest rooms need attention as do the elevators. Overall, it's about what you expect at a Holiday Inn, but not a Crowne Plaza. This is obvioulsy an older hotel that was rehabbed and it shows. Nice marble counters in the bathroom, but... more

My daughter and I recently stayed at the Crowne Plaza while out visiting some friends that live in the area. We had a great stay! The staff was friendly and the hotel was very clean. The food in the hotel restaurant was surprisingly good; we ate breakfast there twice and dinner once. They have both an indoor and an outdoor... more

This is a really nice place. Great looking hotel, very clean, the rooms are nice, the pool is nice, and the in-house restaurant was also very nice. I took 80 High School students to the hotel as part of a trip to SixFlags. Here's what happened... The night we were there this place was absolutely full, and so yes, the... more

We were passing through on the way home from Baltimore. Very nice hotel and a great location convenient location to I 91. Free high speed wireless, and a nice comfortable room. more

Having stayed at Crowne Plazas around the world in the past, I felt this was a good business hotel. I was quite disappointed in this particular location. Overall the hotel isn't a nightmare, it just isn't what I expect from Crowne Plaza. I expect is a hassle-free experience that provided me with convenience and comfort while on a business trip.... more

Maybe they were just having a bad weekend, because they were slow, but it seemed like the Crowne Plaza was "thisclose" from being a really nice hotel, but didn't quite make it. Checked into our room, and two light bulbs were burnt out in the desk/bedside lamps and the drawer on the dresser was off the track. When we asked... more

I booked out this hotel for my wedding as its the only hotel in the area and I didn't want my guests staying in Springfield. In the course of planning, I repeatedly never received emails/phone calls back from the sales people. When I called them, sometimes the phone rang off the hook and was never picked up or forwarded to... more