Old, tired, poorly appointed. Awful bedding, thin tiny towels, noisy heating system. No in house gym. No staff in evening if you need something, like another blanket to compensate for what the room has. Noisy guests at 3 am. There are a ton of mid-level chain hotels around here (Hampton, Courtyard) that are much better values in much better shape....
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Thank you for writing, I would have loved to fix your issues while you were here. We do have 24 hour front desk coverage and extra blankets at the front desk. We did have a group of over 500 the evening you stayed and many of them had rooms. We anticipated their enjoyment of the evening and had extra security...
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