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Hilton Hartford

3.5 of 5
315 Trumbull Street, Hartford, CT 06103
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Hilton Hartford
Ranked #6 of 10 hotels in Hartford
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226 reviews from our community

    Trip type
Traveller rating
    39
    89
    45
    34
    19
Date Rating
Charlotte, North Carolina
Top Contributor
57 reviews 57 reviews
52 hotel reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 16 May 2013

Yes, this is a Hilton property. It's not a Hampton, which all alone gives it an extra star, because those can be a bit one-dimensional. It's right downtown, which can either hurt or help, depending on your perspective on that sort of thing. In this case, the staff really makes the difference. When I stayed, they were helpful almost to... More

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Falls Church, Virginia
1 review
3 of 5 stars Reviewed 15 May 2013 via mobile

I am not a Hilton regular and this hotel does not make me want to be one. I am staying here for a work event and the room is very much in need of some renovation. It's clean but that's all I can say about it. It's maybe a two star quality room, and bathroom products are limited (only shampoo,... More

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Weymouth, United States
1 review
5 of 5 stars Reviewed 11 May 2013

The Hilton in Hartford was exceptional. Staff very nice, helpful and room very clean. I was looking for a good location and decent price and I found it at the Hilton Hartford. Handy to restaurants. Felt safe in the neighborhood.

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Review collected in partnership with Hilton Hotels & Resorts

New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

I had a room with double beds. Loved the room. Not the view. But the view didn't really matter. I was very happy with the service - the housekeepers & front desk people were professional and courteous. I would not hesitate to stay again. The whole hotel was clean and organized. I did not use the spa.

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See 2 more reviews by Julia M for Hartford
WHGGuestService, Manager at Hilton Hartford, responded to this review
8 May 2013

Thank you for being a guest of our hotel and for sharing feedback from your stay with the TripAdvisor community. We strive for excellence in all we do and your feedback is truly appreciated. I will be certain to share your comments regarding the professionalism of our staff to our management team. Thank you again and we hope to see... More

Boston, United States
1 review
4 of 5 stars Reviewed 5 May 2013

It was very pleasant. The staff were exceptional. Nice restaurant, convenient and good service. Hot tub was very small. Pool was nice. The location is great and parking was very reasonable for the city.

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Review collected in partnership with Hilton Hotels & Resorts

Shelburne, VT, United States
1 review
4 of 5 stars Reviewed 2 May 2013

Stayed with friends for a long weekend in Hartford. Very convenient location, close to a variety of restaurants downtown. Walking distance to Wadsworth Atheneum, Bushnell Park, etc. Comfortable and clean, good service and great breakfast buffet.

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Review collected in partnership with Hilton Hotels & Resorts

Boston
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 April 2013

Good location, pretty standard facilities for a mid range Hilton. My only gripe was that the fitness center was woefully under supplied. Every day there was a waiting line for equipment - even at 5:30 am! There was room for a couple more ellipticals (they only have 2) and they need to supply them.

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WHGGuestService, Manager at Hilton Hartford, responded to this review
1 May 2013

Thank you for taking the time to share feedback on your recent stay with us. We have recently upgraded our fitness center with state of the art Life Fitness equipment and your comment regarding the accessibility is appreciated. I have taken your feedback to my team and we will be looking into additions that we may be able to offer... More

Kirkland, Washington
Top Contributor
135 reviews 135 reviews
70 hotel reviews
Reviews in 65 cities Reviews in 65 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 28 April 2013

A two night stay on business, the check in was warm and friendly, especially with tips about the downtown area. Room service food was well priced and very fresh, even late at night. The room is very functional and in room coffee exceptionally good for drip. Local drop off with the shuttle was super convenient.

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See 2 more reviews by mcclungp for Hartford
WHGGuestService, Manager at Hilton Hartford, responded to this review
1 May 2013

I would like to take a moment to thank you for your positive feedback. Our main focus is serving the needs of our guests and validation that we are accomplishing this is much appreciated. I certainly hope you allow us to be you home away from home again soon. More

Hartford, Connecticut, United States
1 review
5 of 5 stars Reviewed 28 April 2013

I am truly grateful for the service received from the Hilton Hartford Hotel. Imani (The Trinity College Black Student Union) held our annual Blackout Dinner Formal at the Hilton this year and it was just amazing. This has been the best one that I have experienced in my three years at Trinity. The food was amazing, the staff were friendly,... More

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Toronto, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 26 April 2013

I stayed at the hotel on April 1st. It was okay. However, the front desk staff are not helpful or friendly. Following my stay there my charge on my Amex did not match up with what I expected so I called the hotel for a copy of my receipt since I could not find it. Well, I called 3 times... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review
1 May 2013

Please accept our sincere apologies for the unfortunate experience you had during your recent stay with us. We strive to make every guests' experience a positive one and we are sorry you were disappointed. We will use your comments as part of our ongoing training as we work towards the goal of superior hospitality. If you are still in need... More

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Additional Information about Hilton Hartford

Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hotel Hartford
Hartford Hilton Hotel
Hartford Hilton
Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Region: United States > Connecticut > Hartford
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Hartford
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 
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