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Extended Stay America - Hartford - Manchester

2.5 of 5
340 Tolland Turnpike, Manchester, CT 06040
Hotel amenities
Extended Stay America - Hartford - Manchester
Ranked #5 of 9 hotels in Manchester
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16 reviews from our community

    Trip type
Traveller rating
    7
    5
    2
    2
    0
Date Rating
South Florida, Florida
1 review
2 of 5 stars Reviewed 15 May 2013 NEW

In my reservation I requested a quiet room, my room was on the parking lot. The room I reserved was not available so they gave me another room but charged me a higher rate-I had a copy of my reservation and mgr changed the rate for me. After traveling for 12 hours we wanted nothing but a quick nap and... More

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Manager_11525, General Manager at Extended Stay America - Hartford - Manchester, responded to this review
17 May 2013

Thank you for taking the time to let us know about your stay. I apologize we did not meet your expectations. It was unfortunate that we did not have a hairdryer available upon your initial request, but I'm glad we were able to locate one for you in such a short amount of time. As well, since we take your... More

Wareham, Massachusetts
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2013

The amount of space was excellent . The room was clean and fairly comfortable. This is bare bones, no ambience, no frills , no luxuries . We don't know if we would stay here again ,unfortunately we had people above us that were active all night walking around overhead making it difficult for us to sleep. I guess if we... More

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Manager_11525, General Manager at Extended Stay America - Hartford - Manchester, responded to this review
13 May 2013

Chris - Thank you for your review, letting us know how your stay was. I'm glad you were able to enjoy our hotel's spacious guest rooms, it's great location and the affordable price. Still, I apologize that you were disturbed by noises coming from the floor above you, making it difficult for you to sleep. I hope that next time... More

Fort Myers, Florida
1 review
5 of 5 stars Reviewed 28 April 2013

We have been at the ESA in Manchester for about 5 weeks. We have had nothing but Great service. The staff is excellent. Always friendly, kind and very helpful. Sarah and her team are the best. We will be leaving for Utah next. Thanks to Sarah's help we will be staying at another ESA in Salt Lake City, UT. Sugar... More

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Manager_11525, General Manager at Extended Stay America - Hartford - Manchester, responded to this review
1 May 2013

Len - Thank you so much for your kind words! I'm very glad to hear that you enjoyed your stay and that you felt "at home," while here with us in Connecticut. I sincerely hope you'll stay with us again, if work brings you back out this way. Have a great time in Utah - The location of the Sugarhouse... More

Ridgewood, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 April 2013

We stayed here for one night while visiting UConn in Storrs, CT. The room was very comfortable and clean. Check in process seemed longer than other hotels but front desk was very friendly. The Grab & Go breakfast was adequate...wish they could expand it a bit to something more substantial. Would definitely stay here again.

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Manager_11525, General Manager at Extended Stay America - Hartford - Manchester, responded to this review
19 April 2013

Thank you for your review of our hotel! We always appreciate getting feedback from our guests. I'm glad you had an enjoyable stay while here in Connecticut. I do apologize that the check-in process was longer than anticipated; I will coach my staff to be more efficient in the future. Again, thank you for letting me know how your stay... More

Weil im Schönbuch, Baden-Württemberg, Germany
1 review
5 of 5 stars Reviewed 2 April 2013

I recently stayed with my family at the ESA in Manchester and it was a great! The Staff team supported us and made sure we had everything we needed. The room was great and had an exceptional kitchen with all the required tools. Thanks so much ESA. V/r BOB

Was this review helpful? Yes
Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
16 April 2013

Thank you so much for taking the time to let us know that you enjoyed your stay! We love to hear from our guests and it's always nice to know that we could be your "home away from home" while you were traveling. I hope you will stay with us again if you're in the area! Again, thank you for... More

East Lansing, Michigan
1 review
4 of 5 stars Reviewed 23 March 2013

It is a very convenient hotel. I like its full size kitchen a lot. It even has cooking pans. Bed is also very comfortable. Nice tables and chairs as well. I have stayed at the hotel for many times. I will definitely come back if I travel on my own again. If travel with my family, I think I can... More

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Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
1 April 2013

Thank you for taking the time to write a review of your stay. I'm so glad to hear that your stay was good and that you were able to enjoy the use of the kitchen in your room. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

upstate NY
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 March 2013

Overnight stay in March based purely on location and cost. Location is very convenient to I-84 , just east of Hartford. Check-in was easy, made my reservation on Priceline and front desk double-checked that I wanted smoking, which I didn't, so they fixed that. The room was clean and fairly recently renovated/built: efficiency kitchen with full size frig, microwave, 2-burner... More

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Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
1 April 2013

Thank you for taking the time to write a review of your stay and of the room amenities. I'm so pleased to hear that your stay was good and that our staff was able to address the noise issue. I do apologize about that, but I am happy it got resolved. Thank you again for sharing your experience with us.... More

Norwalk, Connecticut
1 review
2 of 5 stars Reviewed 24 February 2013

While check in was fine, the room was not great. The minute we walked into the room, there was a smoky stench that was very apparent. Although, I believe that my room was a non-smoking room, it was on the same floor as smoking rooms. I am not sure how close the smoking rooms were, but my room was definitely... More

Was this review helpful? Yes
Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
1 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not comfortable and that your room was not in top-shape. I will certainly take the time to address the housekeeping issues with my staff to prevent this going forward. Thank you again for your response. We hope you will stay... More

Manchester, Connecticut
1 review
5 of 5 stars Reviewed 24 February 2013

The recently remodeled rooms are clean and spacious and the new beds are very comfortable. Everytime I stay at this hotel the staff always goes the extra mile for me, especially the newest manager Sara. I always recommend this hotel to anyone looking for a place to stay. The location of the hotel is right next to I-84 (easy on,... More

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Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
1 April 2013

Thank you very much for taking the time to write a review about your stay with us. I am glad you enjoyed all of the renovation upgrades! Also, thank you for recommending us to your friends; we look forward to your return visit! More

Vernon Rockville, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 27 January 2013 via mobile

Great value for the price. My room had a little kitchen area too. Pleasant front desk staff and free Wifi. The room seemed up to date, clean carpet, fresh linens, new drapes. This place is also pet friendly.

Was this review helpful? Yes
Hotel M, Manager at Extended Stay America - Hartford - Manchester, responded to this review
28 January 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was good. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

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Additional Information about Extended Stay America - Hartford - Manchester

Also Known As:
Extended Stay Manchester
Manchester Extended Stay
Extended Stay America Manchester
Address: 340 Tolland Turnpike, Manchester, CT 06040
Region: United States > Connecticut > Manchester
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Manchester
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Hartford - Manchester
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