I have stayed at the Duncan Hotel three times during 2007 and 2008. I've had a good experience all three times. The staff have always been courteous. My room has always been clean, though not particularly lovely. I can put up with dated decor to get an excellent price. In September, the room was rather warm. A fan was provided.... more

First, let me say that the only time a maid has ever thanked me for a tip was at the Duncan. The bellhop seemed genuinely surprised to be tipped for taking my bag to the room door, and the concierge was helpful and friendly enough, both on the phone and in person. I came across the Duncan when my son... more

Don't be fooled by the entry way and lobby, the rooms are absolutely disgusting. Pay the extra money and stay somewhere else. more

Go elsewhere! The staff at this hotel is INCREDIBLY rude. I saw the manager openly insult customers; he did not seem to care at all whether customers are at all at ease at the hotel. The hotel is run down; the room was small and smelly; and the bathroom was stained and dirty-looking. Pay a little more and avoid being... more

I have spent many nights in cheap hotels before (motel 6) and I have never seen anything like this hotel. The receptionist at the front desk was unquestionably rude and unhelpful. The room was dark and musty and seemed like it was made up of furniture from the dump or a flea market. The carpet and the sheets were not... more

My stay at this hotel was an absolutely horrible experience! The staff was rude, unhelpful, and downright offensive. I found three cockroaches in my room--one of which was on my pillow at night! The bedsheets had two red blood stains on them and the room was heavily perfumed to make up for a terrible smell. To make matters even worse,... more

My husband and I warily stayed at the Duncan in spite of mixed reviews. Upon arriving, we found the main foyer to be quite charming. The staff was friendly enough. We asked for a newly remodeled room which was very plain but clean. The hotel is in the historical section of the city where there are many beautiful buildings to... more

I stayed in this hotel for 2 nights in May as base for visiting New York. Was charged $55 per night which is pretty good as the hotel is is i the centre of town only 100 yards fro Yale University. The hotel is definitely not your usual chain hotel - in a good way. Quite a few of the... more

On a friend's suggestion, I booked at the Duncan since all other hotels near Yale were full. We were worried, based on the other reviews. However, we got a "recently remodeled" room and it was basic, but fine: clean, large, and the main bed was decent-enough, but the second bed was only a twin and was not comfortable. Bathroom was... more