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Holiday Inn New London - Mystic


Holiday Inn New London - Mystic
Hotel class 3 of 5
269 N Frontage Rd, New London, CT 06320
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Traveller Reviews

[ Date ] [ Rating ]
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5 of 5 stars
Portsmouth, NH
13 May 2009

I thought this hotel was perfect for the money. Sure it's a Holiday Inn, but you can't go in expecting the Grand Hyatt. The front desk staff were very helpful, and even offered to move my room to the non-smoking wing of the hotel (rather than a non-smoking room in the "smokey" hallways). They also let us check in early... more

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4 of 5 stars
Statesville, NC
12 May 2009

We stayed at the Holiday Inn, New London, CT, for two nights. The front desk employees were always helpful and answered all of questions about the area. The rooms and entire hotel have been refurbished. Most of the rooms have everything you need.....micro, coffee maker, refrig., ironing board and iron, etc... We would stay again. Our only disappointment was no... more

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5 of 5 stars
Hartford
29 Mar 2009

Stayed here for a night of fun at Mohegan Sun. The staff welcomed us with open arms. Our room was incredibly clean and quiet even for a Saturday night. The drive to Mohegan was easy. The restaurant at the hotel had a great breakfast menu and friendly wait staff. The highway, restaurants and shopping mall is nearby.What a hidden gem... more

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1 of 5 stars
New London, CT
16 Nov 2008
1/1 found this review helpful

This hotel is absolutely a disgrace to the Holiday Inn name. First off, the front desk staff, and even the management, were rude and seemed to have a bad temper. I can't see a reason why a company would treat their customers that way. Second, the hotel is completely overpriced. The whole building is old and outdated and smells terrible.... more

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2 of 5 stars
Freeport, ME
16 Nov 2008
1/1 found this review helpful

We booked a nonsmoking room, but the hallway leading to our room reeked terribly of stale cigarette smoke. The room was clean and nicely decorated, but the sheets were rough and the pillows were the lumpiest I'd ever seen. Free WIFI was good. The pool was nice, but we had to walk outside to get to it, and there was... more

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3 of 5 stars
Chelmsford, MA
21 Oct 2008

This is definitely not a new property but we found our room to be clean and comfortable. We often times have problems with the bed but slept well here. more

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4 of 5 stars
Connecticut
6 Oct 2008

We attended a wedding, this past weekend and stayed at the Holiday Inn New London. It is very easy to get to and convenient to all the local attractions. I was a bit apprehensive about staying there after I had read all the previous posts/reviews about this hotel. I was expecting an uncomfoprtable weekend, but was pleasantly surprised to the... more

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1 of 5 stars
Northwestern PA
28 Sep 2008
0/1 found this review helpful

This was place is awful. Tired and worn at the very best. It has a nasty smell in the rooms. The hallways are dank and dark and do not look clean at all. Our room did not feel clean - I couldn't put my finger on it but it just didn't feel clean. There were some stray hairs left in... more

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1 of 5 stars
Connecticut
13 Aug 2008

The Holiday EXPRESS is in Mystic....The HOLIDAY INN is in New London....WE stayed at the New London HELL HOLE...We saw the ad for $69/night rooms which jumped to $129 when we arrived due to only a few rooms left.....ok, we were going by the in-town ferry to BLOCK island..and this hotel was close...so we stayed in a smoker's room...still not... more

Management response from
HotelManagementHINL, Director of Sales

We are truly sorry you did not have a restful evening at our hotel due to disturbances from a group. The Holiday Inn New London strives to ensure the comfort and satisfaction of all guests. Once made aware of any disturbances within the hotel, we try to respond immediately and address the issue. Please except our apologies for not meeting...

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4 of 5 stars
Quincy, MA
16 Jun 2008
1/1 found this review helpful

Booked this hotel on a whim for a last second getaway to the Connecticut casinos. I thought the hotel was decent for the money. Clean, quiet, comfortable, very friendly staff. Very convenient to the highway, casinos, and nearby shops and restaurants. Our room did not have PPV, which was a bit of a drag, but did get many cable television... more

Management response from
HotelManagementHINL, Manager

Thank you for choosing the holiday Inn New London for your recent trip. We are glad you enjoyed our convenient location to the Casinos and attractions, and enjoyed the hotel. We apologize for the inconvenience with the in room movies. We recently changed cable companies that inhibit the area hotel's ability to offer in room PPV movies, but are working...

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Holiday Inn New London - Mystic Also Known As

Address: 269 N Frontage Rd, New London, CT 06320
New London hotels Holiday Inn New London - Mystic
3.0/5.0
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