My husband and I stayed here this past weekend. The place was better than we expected after reading all of the reviews on here. The family that runs the place seems nice and we were satisfied with the room. We left on Sun, and later that day I discovered I had about 20 bites all over my face, chest, arms,...
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Dear Guest,
Thank you for choosing Americas Best Value Inn - Niantic / East Lyme for your recent stay in our area. I am glad that you enjoyed your stay and that you found the family that runs our establishment to be nice. I would have expected nothing less, but that is always nice to hear.
I am so sorry...
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Wow, wish I had read the reviews before I booked this room! We were on a family vacation, we booked 3 rooms with this Inn because we received a value card in the mail.
When we arrived, we were a little leary...not the nicest looking place, but hey, we were only there for 1 night on our way up the...
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Dear traveler,
Thank you for taking the time to share a review about our hotel. There is never an excuse for providing anything less than a perfect stay. I apologize for any inconvenience caused to you during your stay. All claims against this property will be further investigated and are taken seriously. The Value Club price is based upon the...
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I've stayed with ABVI before, and found them to be a decent no-frills hotel, so I had no hesitation to stay with them again. I have one of their Value Club cards because it gets me an additional 15% off.
First off: if you expect anything other than basic accomodations, this is not your place. All I ask for is...
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Dear Guest,
Thank you for choosing to stay at Americas Best Value Inn-Niantic/East Lyme during your recent visit to our area.
I appreciate the kind things you said about our establishment. Thank you for calling our attention to the problem with the beetles and also with the locks on the door of your room.
Upon receipt of your review the...
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You have to wonder how hard the owners are trying. There are many problems with the room that I received. I checked in late, around 9:30 pm, and all the "coupon" rooms were taken, so I took a more expensive room. I could have gotten a better deal with another motel, but like I said, it was late.
The good?...
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Dear Guest,
Thank you for choosing Americas Best Value Inn-Niantic/East Lyme for your recent stay in our area.
I’m sorry that you were bothered by noises both from inside and outside.
Upon receipt of your review, the following steps were taken:
1) The management received extra training as to their responsibility to see to it that noisy guests are reminded...
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Good:
- Location
- Price
- Decently clean
- Quickly cold A/C
- Rooms available in high demand
Bad:
- Was given a key to someone else's room. When I opened the door, there was a guy in the bed!!!! Major flaw.
- Musty smell in room (but this went away with the A/C on)
- Window curtain didn't provide...
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Dear Guest,
Thank you for choosing Americas Best Value Inn-Niantic/East Lyme for your recent stay in our area.
I am glad that for the most part your visit with us was a pleasant one. I’m sorry for the mix up with the room keys. I’m sure this must have been a startling incident for both you and the room’s occupant....
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Stayed here 1 night with my family (wife, 4 yr. old, 1 yr. old) before an early morning outing near Niantic.
They did not have any crib even though it was requested before hand and my daughter ended spending the night on a sleeping bag we had to put on the floor.
The room was old and in poor/fair shape....
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Dear Guest,
Thank you for choosing to stay at Americas Best Value Inn-Niantic/East Lyme during your recent visit to our area.
I am sorry that there was not a crib made available for your daughter. That matter is being looked into, since you did request it ahead of time. I want to do my best to see to it that...
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My BF and I stood here because of an EXTREME last minute decision to go to Mohegan Sun. (talking 9pm!!) Everywhere in the area was booked, or so they were telling me on the phone, and since basically we needed just a place to crash, we wound up here. I'm undecided on whether we'll stay here again.
Pros:
Microwave and...
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Dear Guest,
Thank you for choosing to stay at Americas Best Value Inn-Niantic/East Lyme during your recent visit in our area. I hope that you and your BF had a wonderful and hopefully productive time at the local casinos.
I’m glad that you found our management to be friendly. It is our intention that our valued guests always be treated...
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47 Reviews
36 Reviews
69 Reviews
