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Quality Inn Old Saybrook - Westbrook

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Traveller (57)
Room & Suite (79)
Dining (11)

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About

#2 of 7 hotels in Old Saybrook
Location
Cleanliness
Service
Value
The Quality Inn Old Saybrook (100% Non Smoking Hotel) is conveniently located off of I-95. The Quality Inn is just minutes from many great attractions including: Essex Steam Train, Mohegan Sun and Foxwoods casino, Mystic, Goodspeed Opera house, Hammonasset beach state park, and downtown Essex. Discover spacious and comfortable accomodations at the Quality Inn Old Saybrook. We are proud to offer well-appointed guestrooms that feature a number of great amenities such as, free wireless high-speed Internet access, expanded cable television channels, premium bath amenities, free local calls, Marketplace filled with soda, snacks, chips, ice cream and so much more and free 24-hour coffee and tea in our lobby. Start off your day with our free hot, fresh and healthy continental breakfast with eggs, sausage, waffles, and so much more! Relax, unwind and enjoy in our large indoor heated salt water pool. Business travelers can take care of all their needs with access to copy and fax services, lobby business center and our Fitness room. Great location, affordable rates and superior accommodations make the Quality Inn Old Saybrook your top choice in lodging for Old Saybrook hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Vending machine
Gift shop
Newspaper
Outdoor furniture
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Cable / satellite TV
Iron
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
381Reviews13Q+A65Room tips

Reviews
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Christine M wrote a review Jan 2024
11 contributions
I have a child on the autism spectrum I have to see everything.. I’m also a burnt out pharmacist I had to see everything.. a child can drown in a pool in four minutes.. the pool wasn’t locked.. it was broken.. for a little kids were playing outside.. I told management.. they said I’m a troublemaker I could leave and go somewhere else else.. they said the owners are aware.. I let corporate know.. three days later a team fixed it.. I was threatened for trying to protect them.. unbelievable choice hotel.. try to contact them.. 37 minutes on hold.. corporate greed
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: The food was very good to pool itself was nice… the front desk with nice.. until I saw danger.....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Murrows wrote a review Jun 2022
Havertown, Pennsylvania171 contributions78 helpful votes
Hotel's Favourite
Need car since motel is not in town Very nice restaurant across the street Also restaurant/bar in the hotel There is an outdoor and indoor pool Breakfast is included Beds are comfortable Staff is friendly & helpful
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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texansontheroad wrote a review Sept 2023
New York72 contributions22 helpful votes
I agree with others who said the place needs updating, and also that the staff was friendly. I noticed the clock radio wasn't lit up on the nightstand and then realized none of the outlets worked next to the bed. I let the front desk know and they did offer to switch our room, but it was relatively quiet where we were so we declined. Forget about watching TV, the channels were snowy -- like watching TV with an antenna. We did use the pool, no issues there. The breakfast was OK, nothing special. All in all not worth the money (we paid over $200/night).
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mjl102 wrote a review Sept 2023
Greenwich, Connecticut26 contributions5 helpful votes
Front Desk Staff was pleasant … found trash in room or: empty water bottles , candy wrappers, bathroom sink took forever to drain.. Breakfast could use help …Hallway carpets are stained… TV in room worked but had to be reprogrammed every time you turned it off..The whole place just needs a update
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shoshana C wrote a review Sept 2023
1 contribution
The room was larger than some and the staff was quite pleasant, but there were several things that pointed to poor cleaning and upkeep. When we arrived we found a used up on the a/c and another cup as well as an empty water bottle under the bed. There was a piece of wrapped hard candy on the stairs that stayed in place for the 4 nights we were there. The furniture showed some wear and the bathtub did not drain well. I was pleasantly surprised to find a refrigerator and microwave in the room which was not mentioned on the hotel website. The breakfast was acceptable, but other hotels have recently provided a slightly better selection.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Many rooms are near the highway which can be noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thomas S wrote a review Aug 2023
1 contribution
This place is a dump! The bathroom smelled like sewer gas (room 108), nothing was plugged in and we had to take bulbs from 1 lamp to another. Coffee pot was missing a part. Afraid to walk on the carpet, as it felt wet but was just dirty. Had to wake up the night /early morning clerk, when we left, who just said, ok you are good. Ad states it’s by scenic water….that’s a big no! I-95 is the only view from front, our view was the large back parking lot.! Plus because this was August, the price was relatively high…$380. For 2 nights
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
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Gary S wrote a review Jul 2023
Goshen, Connecticut1 contribution
I needed to cancel a room, but as it was through expedia/a third party, the desk said it needed to be handled by them. I reached out and had expedia call, and the hotel that had previously asked me to have expedia reach out then declined. I started the process three weeks ahead of time to make sure they could re-book it.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter S wrote a review Jul 2023
Oslo, Norway89 contributions32 helpful votes
Motel seems to not have been upgraded for a while - smelt dam and old. Staff were friendly, and checkin was smooth and efficient. The room were large (if a little dated and old)with a large fridge and coffee. Location right next to highway - but no food or bars in the area.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
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L M wrote a review Mar 2023
New York City, New York5 contributions1 helpful vote
Very disappointed that the pool was closed. Not mentioned any where! No discount offered for the inconvenience. I was looking forward to relaxing with a swim. Should be posted on the website. Other than that, a pleasant stay.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sara wrote a review Oct 2022
Bonita Springs, Florida11 contributions2 helpful votes
The euphemistically labeled “handicapped rooms are a joke. My small personal wheelchair barely scraped into the bathroom. There was no grab bar or rail for the old fashioned very low toilet, which made maneuvering dangerous. One side of bed’s placement was too narrow for my wheelchair.At least the rooms are on the ground floor. The front desk is infallibility pleasant. The rooms are large, if dated in decor. The rest of the hotel rambles for quite some distances.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Everything shuts down pretty early, so get your dinner well before 9.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£72 - £105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel old saybrook, comfort inn old saybrook, old saybrook comfort inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesConnecticutOld Saybrook
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN OLD SAYBROOK - WESTBROOK - Updated 2024 (CT)

Frequently Asked Questions about Quality Inn Old Saybrook - Westbrook
Which popular attractions are close to Quality Inn Old Saybrook - Westbrook?
Nearby attractions include Florence Griswold Museum (1.8 miles), Connecticut River Museum (2.7 miles), and Essex Indoor Golf Center (3.1 miles).
What are some of the property amenities at Quality Inn Old Saybrook - Westbrook?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn Old Saybrook - Westbrook?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn Old Saybrook - Westbrook?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Quality Inn Old Saybrook - Westbrook?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Old Saybrook - Westbrook?
Conveniently located restaurants include Fresh Salt, Penny Lane Pub & Restaurant, and Cafe Routier.
Are there opportunities to exercise at Quality Inn Old Saybrook - Westbrook?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Quality Inn Old Saybrook - Westbrook?
Many travellers enjoy visiting Florence Griswold Museum (1.8 miles), Lyme Art Association (1.7 miles), and General William Hart House (2.3 miles).
Is Quality Inn Old Saybrook - Westbrook accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.