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All 5 Rocky Hill hotels

Hampton Inn Rocky Hill

2.5 of 5
20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
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Hampton Inn Rocky Hill
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Ranked #3 of 5 hotels in Rocky Hill
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69 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
1 of 5 stars Reviewed 29 May 2013

Booked this hotel through Booking.com and did not receive verification. Rebooked five days later on line and the next day called the hotel to make sure we had a room. Apparently, at this point I had two rooms booked and the local hotel would not cancel one room, indicating it was Booking.com responsibility. I spoke with Booking.com and they attempted... More

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Melroy D, Manager at Hampton Inn Rocky Hill, responded to this review
31 May 2013

Bill, Thank you for your feedback. We do our best to provide our guests and online travel agencies a comprehensive list of booking options and with the exception of the “Advance Purchase Rate,” which has the lowest rate and is non-refundable, we offer a 24-hour cancellation policy. We are so sorry that our policy did not meet your needs and... More

Manassas, United States
1 review
3 of 5 stars Reviewed 29 May 2013

We reserved a roll in shower room because my husband is paralyzed, and were told our room had been 'given away' and that we'd been upgraded to a suite. The suite was very nice, but didn't have a roll in shower. We had to move to a different room with a roll in shower our second night there so that... More

Review collected in partnership with Hampton

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East Hampton, United States
1 review
5 of 5 stars Reviewed 8 May 2013

Clean, quiet, friendly experience! Staff upon check-in and check out were friendly, helpful always with a smile. The room (even next to the elevator) was quiet, clean and furnished with up to date furniture. The microwave/refrigerator were also clean and already cold. Nice value!

Review collected in partnership with Hampton

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 April 2013

Arrived after 8pm on a Wednesday night. There was no one at the front desk and the phone was ringing off the hook. Finally this over worked young woman came running down the hall to get the phone. She was obviously flustered. After she answered the phone she apologized for not being at the front desk because she was taking... More

Was this review helpful? Yes 1
Melroy D, Director of Sales at Hampton Inn Rocky Hill, responded to this review
23 April 2013

Thank you for staying with us and sharing your experience via TripAdvisor. We apologize for the quality of services you received during your recent stay and we have reported the noise and temperature issues you experienced with our A/C unit to our maintenance team. We will resolve the issue with our facilities team. The team member that assisted you was... More

Waterville, Maine
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 April 2013

My spouse and I stayed here for one night in March 2013. We had the same positive experience as previous stays. The complimentary breakfast was good except that the eggs were mediocre. The wireless internet connection was reliable and fast.

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See 2 more reviews by Emmentaler for Rocky Hill
Richmond, VA
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 25 March 2013

I booked here for a business trip as it was somewhat less than the Marriott Courtyard in nearby Cromwell; plus at Hampton breakfast is included with price of the room. Hotel is older but while not appearing to be recently redecorated is clean and well maintained. Bath is older style with smaller vanity outside of the room with toilet and... More

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See 2 more reviews by 30-StateTraveler for Rocky Hill
Melroy D, Director of Sales at Hampton Inn Rocky Hill, responded to this review
29 March 2013

Thank you for staying with us while in town for your concert and for sharing feedback on your experience via TripAdvisor. Please accept our sincere apologies for the inconvenience of our fire alarm going off and for our limited television channels due to the weather conditions. We strive to make every guests' stay a pleasant one and we will use... More

Englewood, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 March 2013

We stayed at this hotel the during our recent visit to Rocky Hill to meet friends to attend the recent Home Show in Hartford. The hotel has a lot of good restaurants on the area and we loved the ability to walk to On the Border for drinks and dinner. The staff is very polite and helpful. The beds are... More

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Cazenovia, New York
1 review
5 of 5 stars Reviewed 1 March 2013

Our family of four traveling to visit colleges. The price was awesome!! We don't spend much time in the hotel so having a very reasonable priced room is important. We also find the complimentary breakfast a huge advantage. You can go have a hot breakfast in less then 1/2 hour which saves a lot of time and money. The room... More

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Massachusetts
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 February 2013

We were greeted by a very pleasant receptionist and checked in very quickly. The hallways and room smelled fresh and clean. Room was very clean, bed very comfortable. My husband always brings his own pillow but he didn't need it, which is a first for him. Hotel pillows were plentiful and just right for us. It was nice to have... More

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East Bay, near San Francisco
Top Contributor
69 reviews 69 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 February 2013

We are not "luxury" travelers. We expect our hotels to be clean, quiet, comfortable, and with nice amenities at an affordable price. The Hampton Inn Rocky Hill was all this and more. I'd like to especially mention Jessica at the front desk, who was so lovely and helpful from the time of our booking through our departure. We stayed two... More

Was this review helpful? Yes 1
 
 
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Super 8 Hartford South
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Additional Information about Hampton Inn Rocky Hill

Also Known As:
Hampton Inn Rocky Hill Hotel Rocky Hill
Hampton Inn Rocky Hill Hotel
Rocky Hill Hampton Inn
Address: 20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
Phone Number:
Region: United States > Connecticut > Rocky Hill
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Rocky Hill
Price Range: ££
Hotel Class:2.5 star (2.5*)
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