Crowne Plaza Southbury 3.5* (CT) - Hotel Reviews

Also Known As:: Crowne Plaza Southbury Hotel; Crowne Plaza Southbury Hotel Southbury; Southbury Crowne Plaza

Address: 1284 Strongtown Road, Southbury, CT 06488

Phone Number:

Region: United States > Connecticut > Southbury

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 2 hotels in Southbury

Price Range: ££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Welcome to the Crowne Plaza Hotel Southbury, 'The Place To Meet' . Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. Recently renovated, we are a full service hotel serving breakfast, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our newly renovated fitness facility has been updated with new equipment. Come enjoy our indoor pool and spa. ... more less

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SueinWhitingNJ

Toms River, New Jersey

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Very clean and friendly”

Reviewed 10 May 2013

Stayed at this hotel for the 2nd time, both stays were very nice. The staff is very friendly and accommodating, the hotel is clean and in a great location right off I-84. There was no refrigerator or microwave in the room, although they will provide you with a fridge if you request one. I knew from other reviewers to request... More

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We are very pleased to hear that your experience at the Crowne Plaza was so positive and we are glad you found our staff very friendly and accommodating. Our goal is to exceed our guests’ expectations and to gain their loyalty and I thank you for choosing us for the second time while in Southbury CT. We invite you to... More

lrpuskas

Sarasota, Florida

3 hotel reviews

Reviews in 4 cities

“Convenient Location, Great Staff but unclean and loud”

Reviewed 7 May 2013

Unfortunately, the hotel failed to control the wild partying going on all night from 3 different events taking place. The guests were underage, yelling between rooms and drunk. Rooms could use a good cleaning. Staff friendly and helpful but failed to provide results. TV reception and channel options poor, no movies.

Thank you for taking the time to write about your recent experience in our hotel. We regret to hear that you were not happy during your visit. We did indeed have a party that weekend however, there were managers on duty that night who made effective fast decisions to ensure the safety of our guests and to ensure that each... More

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geque75

Roswell, Georgia

1 review

“Crowne Plaza Southbury Wonderful”

Reviewed 27 April 2013 via mobile

Zineb and Jordan are hands down two of the best... Warm, friendly and personable are just a few words to describe them. always greeted with a smile! the hotel is fantastic and rooms are always clean inviting.

Thank you so much for your sweet caring review. Comments such as yours put a smile on our faces and make us want to continually deliver more and go above and beyond to accommodate our guests. It was such a pleasure meeting you and having you stay with us here at the Crowne Plaza. We hope to see you soon.... More

Maureen B

Sharon, Vermont, United States

“Superior Customer Service & a Great Room”

Reviewed 12 April 2013

The front desk staff was welcoming and hospitable. The room was clean and well appointed. My kids loved the pool and the pool hours were terrific. Overall this was a great experience. I have stayed in many hotels and I really appreciate great customer service. I would definitely stay again, no question.

Thank you for taking the time to provide us with your feedback on our Tripadvisor page. We are very pleased to hear your experience at the Crowne Plaza Southbury was so positive. We are glad you and your family were able to enjoy the pool and that our Front Desk staff was generous and hospitable exceeding your customer service expectations.... More

CT_Irishman3

Oakville, CT

Top Contributor

76 reviews

14 hotel reviews

Reviews in 30 cities

20 helpful votes

“Comfortable accomodations”

Reviewed 10 April 2013

Checking in was real easy. Guest room was spacious & comfortable. 1 drawback was the slow & inadequate flushing of toilet. W-Fi was excellent. I was a bit disappointed with the pool & sauna facilities. Swimming classes were being conducted in the pool for non-guest children, thus either limiting or hindering use by guests. The sauna was extremely small. The... More

Thank you for sharing and posting your review on our Tripadvisor page. We are very pleased to hear that you had such a great stay here at the Crowne Plaza Southbury. We are a bit disappointed knowing that you couldn’t take full advantage of our pool and sauna however we are delighted to hear that your overall experience with the... More

RobertD297

Schenectady, New York

“A home away from home!”

Reviewed 9 April 2013

I have stayed at this Crowne Plaza ever since I started working in CT. From day one I have been treated like a king. I am always greeted when I walk in, and my paperwork is always ready immediately. The front desk manager, Zineb, is extremely efficient and accomodating and has trained her front desk personnel to be equally efficient.... More

Dear RobertD297, I thank you very much for electing to stay with us at the Crowne Plaza Southbury while in CT and I humbly appreciate your candid comments about our staff, our property and our services. Each one of our staff takes pride in their respective roles providing and maintaining the highest level of gracious service and I am very... More

Winston T

Port Washington, New York, United States

2 reviews

Reviews in 2 cities

2 helpful votes

“Very nice”

A few minor isues with the buffet breakfast. Otherwise a nice place.Do not know what else to say since they want a 200 word minumum fro a review ex cept that this place is well managed and well kept. Unlike some other horror storie this road warrier has lived throuhgh.

Dear Winston T, Thank you for sharing your comments about your recent stay with us. I am pleased to hear that your overall experience was great and that we reached the high standards we set for our hotel. However I regret to hear that you have minor concerns about our breakfast and I apologize for that. We value our guests’... More

KimberlyR734

Clayton, Georgia

Senior Contributor

43 reviews

11 hotel reviews

Reviews in 18 cities

30 helpful votes

“Always consistent”

Reviewed 8 April 2013

I've been staying at this hotel for 4-5 years now. I stay here every time I visit CT for work. In the last year they have done a lot of painting, remodeling, new tile and re-vamped the restaurant menu. The rooms are better, they still show a little age with carpet and fixtures. The ice machines need to be replaced... More

“Always consistent” is a nice way to describe our service. We, here at the Crowne Plaza strive for high standards and consistency in delivering great customer service. Thank you for your nice review and for noticing all the staff’s hard work and the changes we have been making to the property and we are still not done. Please check our... More

HenriK84

Roma

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 6 cities

“Average hotel with several things to be fixed...”

Reviewed 30 March 2013

I have stayed there for 2 weeks during a business trip. I have had a discussion with the manager straight away due to a noise coming from a machine on the roof and from the air conditioner. Speaking with people from the front office, everyone knows about this problem, due to the old machine used for power / air condition... More

Thank you for choosing the Southbury Crowne Plaza as your hotel of choice on your recent visit to Connecticut. I am very sorry to read that you were not happy with your stay due the AC unit’s noise. But I’m glad you were satisfied with the room cleanliness, breakfast and the friendly staff. Hope to see you again soon. Ehab... More

Bob B

Flanders

29 reviews

Reviews in 13 cities

19 helpful votes

“Maybe It Was Just My Luck”

Reviewed 23 March 2013

Turning into the parking lot the view of the outside did not look like a Crown Plaza. It appeared as a low budget, three story motel. However, when entering the lobby, it was nicely appointed. Nice patterned tile floors and attractive wood trim. Checking in was fine. But, if this were a survey which would be sent to me as... More

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Thank you for choosing Crowne Plaza as your hotel of choice on your recent visit to Connecticut. I am very sorry to read that you were not happy with your stay. It is always my aim to meet if not exceed your expectations at any time. To further investigate, I would like to speak with you directly if you could... More

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Crowne Plaza Southbury Hotel Reviews

Crowne Plaza Southbury

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