i came on vacation with my family and i went to coco keys indoor waterpark for the day. i booked a room at the holiday inn that coco keys is located inside off. after coco keys was closed the kids wanted to keep swimming so i took them to the hotel pool and i stumbled on a very green pool.... more

Really unfriendly front desk staff on both am and pm shifts -- surely there are better employees, especially in this economy. On a quiet Sunday night, they put us in an incredibly drab room. We didn't need a suite, but it would have felt better if they put us in the atrium area which was a little livelier. On the... more

The lobby is decent, the check in was fine, so when I walked into my room I was surprised that it was so blah. Maybe there's a new and old part to this hotel and I was in the old part? There were splotches of something on the wallpaper, water stains on the ceiling. I was only there for one... more

We arrived today at 4pm. Check in was ok. The staff was not that friendly. The first room we were assigned to had cob-webs in front of the door. The lock to the room didn't work. Once we got inside, we discovered the room with a balcony was non-existent. I called the front desk and she said she didn't have... more

We have stayed at many indoor waterparks in the area and this by far was our biggest disappointment. First the hotel was average Holiday inn and we got lucky to have room facing atrium instead of pool. People I talked to did not like the noise from pool or the chlorine smell. The hotel portion was good, the room was... more

Went with my 2 year old and met a friend and her son to go to the waterpark. The kids were a bit young to enjoy the waterpark, but the older kids there seemed to be having fun. Checked out the hotel's website, which notes that the hotel was renovated in 2005 and has "well-appointed rooms with contemporary decor". Renovation... more

I recently stayed at the Holiday Inn Waterbury - I did not utilize the waterpark (in fact, it was not open when I was there) but I stayed for two nights in the hotel. We experienced a myriad of problems from the get-go, but they really come down to two main issues: 1) The front desk staff is cold, unhelpful... more

We visited Coco Key waterpark in Waterbury during February break. We arrived on a Thursday at 10am and check in was a breeze. They managment team was checking in guest personally and they were very helpful. I must admit I was extremely nervouse because I had read such terrible reviews about this place. We were able to purchase a locker... more

I got a hotel for 1 night with the water park package($189). We arrived yesterday at 10:00am. They had a sign saying that all passes were sold out for the day. I was worried because I only got a room which comes only with 4 park passes and I needed an extra for my mom. When I checked in on... more