We were traveling with our children. I felt the photos on the web site were very misleading as far as the size of the rooms. They appeared much larger in the photos, but in reality, we felt they were quite cramped. The staff was nice enough and the room appeared clean. I wasn't crazy about the decor. I'm starting to... more

My girlfriend and I were going up to Mohegan Sun and decided to spend the night here since the hotel rates at the Casino were fairly expensive. It turned out to be a good decision on our part. With the AAA discount our rate came out to be $144.00 a night, more than half of what I would have paid... more

The Springhill Suites is a great place to stay when visiting the Mystic area. It is centrally located between the seaport and the casinos. They offer a nice free breakfast in the lobby. The rooms are big and they have a nice indoor pool. more

We were visiting Connecticut College, which is nearby, as part of a college tour. We arrived late but were welcomed by helpful staff. Breakfast buffet was clean, well-stocked, and had variety. Room was clean, and well-designed. Hotel is located close to I-95 for easy access, but noticed no highway noise. Though hotel address is Waterford, it's right next to New... more

I was very impressed with this hotel. From the front desk night employee named Josh to the manager the next morning Chris who only helped us with a smile on there face. Extremely clean updated room which is equipped with a full-size fridge, sink and microwave oven. I travel with my husband alot being he has many points accumulated from... more

We really liked this hotel, considering the rate and the distance to the casinos (Mohegan and Foxwoods), this place was pretty damm cool. We booked a total of 6 rooms and they were all clean and neat, no smells or bed bugs as I the reviews posted prior. All the rooms have a kitchenette - fridge and microwave, sink and... more

Not cheap, but we were very happy with our stay. Very clean room (no bugs here), comfortable enough for us to spread out when we wanted to. Two queen beds were more than comfortable for three people. Like another commenter, we had trouble with the thermostat - it seemed to converge back to 73 degrees, regardless of where it was... more

Don't be fooled by the pretty bed linens -- there will be no sleeping at this hotel. The building has zero soundproofing. Zero. Large room, pretty and clean carpet and fabrics. But the bed area has no separation from the door -- and the noise in the hallway. And the noise upstairs and next door. The A/C is on a... more

I travel for work and recently stayed at the Springhill Suites in Waterford. My luggage was lost by US Airways, so when I checked in I told Chris and he offered me a toothbrush, toothpaste and a comb. He also told me how to find the Crystal Mall so I could get an outfit to wear to my meeting. When... more