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Howard Johnson Inn & Suites Conference Center


Howard Johnson Inn & Suites Conference Center
Hotel class 3 of 5
1119 South College Avenue/I-95, I-95 & SR 896, Newark, DE 19713
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Traveller Reviews

58% Do not recommend
3.0 of 5 stars 19 reviews
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By trip type
All (19)
[ Date ] [ Rating ]
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2 of 5 stars
new york, ny
21 Jun 2009 | Trip type: Couples

My fiance and I were driving to DC from NYC and just got too tired to drive all the way down. It was late at night, we had a morning appointment, and we knew we'd only be here to crash for a few hours.. so we decided to get on hotwire and book something cheap. We got this for $46/night.... more

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5 of 5 stars
Charlotte, NC
9 Jun 2009 | Trip type: Friends getaway

I have never written an online review before, but thought I should as my experience was so much better than some of the other reviews. I always check TripAdvisor before booking a hotel. It seemed there were some not so good for the Howard Johnson Inn and Suites in Newark, but there were also some great reviews. I decided to... more

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1 of 5 stars
harrisburg,pa
3 Apr 2009 | Trip type: Couples

Howard Johnson Inn and Suites and Conference Center Newark, DE never in trying to make a reservation for my upcoming trip for my cousins wedding, i attempted to call howard johnson as my cousin had mentioned it was right of the highway. when i called, no one answered! it went right to a holding message and bad elevator music. when... more

Management response from
Hojo-Newark-DOS, Sales Manager

As the Sales Manager for the Howard Johnson, I sincerely apologize for your inconvenience. We are currently working on our phone system to ensure that guests are answered in a more efficient manner. I assume that the curt answer was due to the Front Desk Agent being busy and handling the call incorrectly. Most likely, the "personal discussion" you heard...

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2 of 5 stars
Maryland
16 Mar 2009 | Trip type: Friends getaway

First off when we entered the lobby another patron was complaining that they had no Hot water for two days in a row. Desk clerk could have cared less and never offered an apology. Only reason I was staying is because when I called to cancel a reservation due to my family member being put in the Hospital they told... more

Management response from
Hojo-Newark-DOS, Director of Sales

I sincerely apologize that your experience fell so short of satisfactory. If you will contact me directly, I would be happy to discuss how we can make it right. The hotel completed full renovations in September 2008, and our new pictures were taken shortly thereafter. I am not sure what you thought was different from the pictures, but all of...

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3 of 5 stars
Norwich, CT
20 Jan 2009
1/1 found this review helpful

As always, tripadvisor gave us a good sense of what to expect. We stayed here for one night as a "pit stop" en route to DC for the inauguration. For $69 it was more than acceptable. Our room was fairly small but nicely furnished and decorated. Clean and seemingly refurbished within the last couple of days but the infrastructure is... more

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4 of 5 stars
Cromwell, Connecticut
16 Nov 2008 | Trip type: Solo travel
0/1 found this review helpful

This was my first time ever staying at a Howard Johnsons, and based on some past reviews, it seemed like the best thing for the price. Hotel is right off the 1st exit of I-95 but theres no signal light off the ramp, and a left turn is difficult. Easy to find. Check in was smooth. As soon as i... more

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3 of 5 stars
Connecticut
28 Oct 2008 | Trip type: Couples
1/1 found this review helpful

For $58 a night, its hard to beat. Having said that it was very average. The room was clean, but it had a somewhat stale odor to it. The bathroom was clean, but it was a touch run down. The exhaust fan wasn't working in the bathroom which was probably why the room had a stale odor to it. The... more

Management response from
Hojo-Newark-DOS, Director of Sales

Thank you for your comments regarding your stay at our hotel. I am happy to hear that you were satisfied with your rate and your stay. In reference to the stale odor, I want to let you know that we are in the trial phases of several new cleaning products that we are testing. It is possible that your room...

the hojo
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1 of 5 stars
traveler
10 Oct 2008 | Trip type: Solo travel
0/1 found this review helpful

This hotel is advertised as award winning but i have no idea how. 2nd time staying here and the last! My first visit wasnt TOO bad low quality rooms very spacious but old furniture very worn down, bad smell wasn't too disappointed since i had a good deal on rate continued my stay else where the following day. Also because... more

Management response from
Hojo-Newark-DOS, Director of Sales

Thank you for your comments regarding your stays at our property. I am sorry to hear that your experience was anything but less than satisfactory. I would like to explain several issues in the hope you may change your opinion. We completed full hotel renovations in the summer of this year. I am hoping that your first stay was prior...

Not the Best
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2 of 5 stars
W-B,Pa.
24 Jun 2008 | Trip type: Family
0/1 found this review helpful

Stayed at hotel in June. Had read reviews where the hotel had been updated and was rated good. Well I don't feel the reviews were up to date. It is true the hotel was updated, but just as expected , a shoddy renovation. The beds are already worn, and you sink. Was put in the first room, and the beds... more

Management response from
Hojo-Newark-DOS, Director of Sales

First and foremost, we apologize for any inconvenience you experienced during your visit. I spoke with you directly during your stay, and I was also concerned that some of the smoke detectors were not working properly. Since your visit, we have conducting a full-property inspection and replaced faulty or non-working detectors. We also instituted a new training program for housekeeping...

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4 of 5 stars
Newark, Delaware
17 Mar 2008 | Trip type: Business, Solo travel
2/2 found this review helpful

I didn't read any reviews before I made a reservation at the Howard Johnson, Newark, and had very low expectations from what I perceived as a tired old hotel chain. I was very surprised! The lobby was bright, clean, and appeared to have been newly renovated with new carpet and furniture. I was a little concerned on the way to... more

Management response from
Hojo-Newark-DOS, Director of Sales

Thank you for taking the time to review our property. We have worked hard on the renovations, and it is nice to hear the appreciation! In regard to the hallways, we are working toward their renovations as well. Our first priority was the guest rooms and suites. As they are recently completed, we are now beginning work in the hallways....

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Howard Johnson Inn & Suites Conference Center Also Known As

Address: 1119 South College Avenue/I-95, I-95 & SR 896, Newark, DE 19713
Newark hotels Howard Johnson Inn & Suites Conference Center
3.0/5.0
19