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Sheraton Suites Wilmington


Sheraton Suites Wilmington
Hotel class 4 of 5
422 Delaware Avenue, Wilmington, DE 19801
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Traveller Reviews

[ Date ] [ Rating ]
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5 of 5 stars
Maryland
1 May 2009

I stay at this hotel every year for my college homecoming and it is really comfortable, clean, and quiet. I love the room set up because I can actually work and relax at the same time. If you walk around the outside of the hotel area, the city itself looks unsafe but I've never had a problems regarding my safety.... more

Management response from
hdr7615, general manager

Your comment appreciated and passed on to the staff. We look forward to your return and to service you next year.

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5 of 5 stars
Delaware
23 Apr 2009
1/1 found this review helpful

I needed a break and wanted to celebrate my 40th birthday but didnt want to go far. I have stayed at the Sheraton Suites in wilmington several times and have had a positive experience each time. The rooms are clean, comfortable and spacious. The beds are AMAZING!!! If its a good nights sleep you seek, these are the beds for... more

Management response from
hdr7615, general manager

Thank you for your comments on service. We want the hotel to be your home away from home. Looking forward to your return. We want you to remember us by the service and the way you where treated thank you

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5 of 5 stars
New Jersey
9 Apr 2009
2/2 found this review helpful

I really love this hotel and all of the features it offers. Besides a friendly and warm staff, the hotel has the added benefit of a suite room so there's lots of extra space to unwind after meetings all day. Other hotels rooms feel so cramped, but having a living room and fridge/microwave was a nice treat. The price was... more

Management response from
hdr7615, General manager

We appreciate your comment about your recent stay. We pride ourselves with the highest level of service and glad you enjoyed the hotel accommodations. Looking forward to your return.

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5 of 5 stars
Newark
19 Jan 2009
1/1 found this review helpful

Our son and his fiancee were married at the Sheraton Suites this past weekend (January 17th, 2009). We had 27 rooms booked for out-of-town wedding guests, we had the rehearsal dinner there Friday night, the wedding and reception Saturday and a breakfast for overnight guests on Sunday and neither my husband nor I have a negative thing to say about... more

Management response from
hdr7615, general Manager

Thank you for your comments. We appreciate your feed back and your experiences.This imformation is pasted on to the staff and shared for there way of saying thank you for a job well done.

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2 of 5 stars
Elk Grove, CA
15 Nov 2008
1/2 found this review helpful

Lobby was clean and pleasant. Hotel staff was confused over my reservation and they seemed under trained. The front desk folks were polite enough, they just had no idea how to handle a slightly tricky reservation. Went up to room and wanted a shower. Was disappointed and concerned as there was NO hot water. Called front desk and they sent... more

Management response from
hdr7615, general manager

I would like to apologizy for all the isssues you encountered on your stay at the Sheraton Suites Wilmington.I have reviewed the items with the staff so they can re-act more professional to the problems .Thank you for your comments and hope to see you again.

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1 of 5 stars
Houston, Texas
6 Sep 2008
3/5 found this review helpful

My husband and I stayed here for a wedding that he was in during July 2008. The city itself is extremely unsafe and dangerous. One other wedding party member and his girlfriend got lost about two blocks from the hotel, and found themselves surrounded by unfriendly locals who were standing in the street approaching their open-top convertible in a menacing... more

Management response from
hdr7615, general manager

Thank you for your comments.I have addressed your concerns with your room. They have been correct and I thank you for bringing them to our attention. I am disappointed about your concerns of the neighorhood. We are in the downtown area and have not incurred any problems but thank you for your interest.

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4 of 5 stars
Boston, MA
2 Jul 2008
2/2 found this review helpful

We were on a road trip with our two boys( ages 3 &1) and needed a hotel that was halfway between our destination. I wanted a suite type hotel and did not want to spend over $150. Being a Starwood Hotel Preferred Guest I usually look within their group of hotels. The room was big & clean. The staff was... more

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1 of 5 stars
Atlanta
22 Jun 2008
1/1 found this review helpful

I've spent about two months this year at this hotel while in Wilmington on business. The hotel used to be a solid performer, but it is presently in the middle of a major renovation. The rooms are typical of Sheraton Suites--large and comfortable, and the common areas are clean and well kept. However, at this time, there are NO amenities... more

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1 of 5 stars
JAX
19 Jun 2008
0/1 found this review helpful

My wife was scheduled to stay her for one night for business. Upon check-in, she was presented with a letter (which we still have) which indicated that there would be no water in the building between the hours of 10pm and 8am. It was indicated to her that she could not even use the toilet in her room. Finding this... more

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4 of 5 stars
Norman, OK
12 May 2008

We stayed at this hotel because Wilmington was holding the National Mock Trial Championship and my son was participating. The hotel somehow thought we reserved two rooms when I had only reserved one. Somehow, somebody claimed my room with two double beds so they gave us a king suite instead. This was tolerable because there were only three of us.... more

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Sheraton Suites Wilmington Also Known As

Address: 422 Delaware Avenue, Wilmington, DE 19801